Dispatcher

All Pro Plumbing Services; Hillsboro (OR); On-site; USD 25,000 - 36,000; Full time

Job summary

All Pro Plumbing Services in Hillsboro, OR, seeks a Field Scheduler to support the office manager and staff for a family-owned company. The role is full-time, Monday–Friday, 7:30 a.m. to 4:30 p.m., with immediate hiring.

You will schedule service and projects, handle invoicing by email and fax, manage data entry, and assist with light electronics and inventory. Applicants must communicate well and be punctual, with attention to detail and a proactive attitude.

Qualifications

• Strong communication and multitasking ability.
• Punctuality and attendance are essential.
• Training will be available.
• Proficient in English.
• Typing speed 40 wpm or more.
• Knowledge of Portland Metro and Washington County ZIP codes.

Responsibilities

• Schedule service and projects.
• Minor label ordering and tracking.
• Light electronics support with Apple products.
• Invoice via email and fax.
• Some filing.
• Answer multi-line telephones.
• Accept customer payments via telephone or walk-in.
• Data entry.
• Customer follow-ups.
• Soft collections after 30 days.
• Work with purchase orders and payments for materials.
• Scanning receipts and PO tracking.
• Inventory tracking.
• Project scheduling.
• Light janitorial work.

Skills

Strong communication

Multitasking

Punctuality

Attention to detail

Customer service

Time management

English proficiency

Typing 40 wpm

Education

High School Diploma or equivalent

Tools

Google Drive

MS Office

Job description

We are seeking a Field Scheduler to support the office manager and other staff for a family-owned and operated plumbing company. This is a full-time position, Monday through Friday, 7:30 a.m. to 4:30 p.m. We are looking to hire right away!!

Applicants must have strong communication skills and be able to multitask efficiently and consistently. Punctuality and attendance are a must. Training will be available. Hourly pay depends on experience, with a raise after passing the probation/training period. The dress code is semi-casual, with jeans, a nice shirt, and shoes.

Job Details below, but not limited to:

• Scheduling service and projects.
• Minor label ordering and tracking.
• Light electronics support with Apple products.
• Invoice via email and fax.
• Some filing.
• Answer multi-line telephones.
• Accepting customer payments via telephone or walk-in.
• Data Entry.
• Customer follow-ups.
• Soft collections after 30 days.
• Work with purchase orders and payments for materials.
• Scanning in receipts and PO tracking.
• Inventory tracking.
• Project scheduling.
• Light janitorial work.

We seek a self-motivated, ethical, personable, and assertive personality to answer incoming calls and troubleshoot with customers to schedule service work and project appointments. This position requires attention to detail. You'll need to be able to act quickly and take the initiative to ensure customer satisfaction is at its best.

• Knowledge of the Portland Metro and Washington County zip codes and area.
• High School Diploma or equivalent.
• Basic understanding of Google Drive and MS Office.
• Outstanding communication skills.
• Proficient in the English Language.
• Strong organizational skills.
• Intermediate computer skills.
• Typing skills of 40 wpm or more.
• Precise attention to detail.
• Excellent attendance and punctuality.
• Accurate typing skills, minimum speed of 40wpm.
• Construction knowledge a plus.