DISPATCHER

R E Garrison Trucking Inc; Cullman (AL); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as an after-hours Dispatcher, where you'll be the key point of contact for drivers and customers. This role requires quick decision-making and clear communication to ensure efficient freight movement. Embrace a culture that values teamwork and personal growth, while navigating the challenges of the logistics industry. If you're ready to make a difference and thrive in a dynamic environment, this opportunity is for you!

Qualifications

• Prior experience in dispatching, transportation, or logistics preferred.
• Strong communication and problem-solving skills, especially under pressure.

Responsibilities

• Monitor and manage real-time truck movements for on-time deliveries.
• Act as the first responder to driver or customer issues.

Skills

Dispatching Experience

Communication Skills

Problem-Solving Skills

Technological Proficiency

Tools

Dispatch Software

GPS Systems

Digital Communication Tools

Job description

About Us

At R.E. Garrison we move more than freight-we move forward together. With a proud legacy built on hard work, trust, and accountability, we continue to evolve in a fast-paced industry by staying grounded in our values and committed to our people. Whether you're behind the wheel or behind the scenes, you'll find that "Yes We Can" isn't just a motto-it's how we show up every day.

Position Summary

We're seeking a proactive, detail-oriented after-hours Dispatcher to support our fleet operations outside of normal business hours. In this role, you will serve as the primary point of contact for drivers and customers, ensuring freight moves efficiently and issues are resolved swiftly. This position demands clear communication, quick decision-making, and a strong sense of ownership.

Key Responsibilities

• Monitor and manage real-time truck movements, ensuring on-time pickups and deliveries.
• Act as the first responder to driver or customer issues-own it, fix it, and move on.
• Coordinate load assignments, track shipments, and update dispatching systems.
• Provide professional, solution-focused support to drivers and customers with a "Yes We Can" attitude.
• Document and report incidents, delays, or changes to schedules promptly and clearly.
• Collaborate with day-shift dispatch and operations teams to ensure seamless transitions.
• Support driver safety and compliance by monitoring hours of service and communicating proactively.
• Uphold and promote a community culture where every team member is valued and respected.
• Commit to lifelong learning by staying up to date on company systems, safety standards, and industry best practices.
• Other duties as may be assigned.

Qualifications

• Prior experience in dispatching, transportation, or logistics preferred.
• Strong communication and problem-solving skills, especially under pressure.
• Technologically proficient-comfortable using dispatch software, GPS systems, and digital communication tools.
• Ability to work independently and remain calm during high-stress situations.
• Willingness to work overnight, weekends, and holidays as part of a rotating schedule.
• A deep respect for our legacy and an eagerness to contribute to our continued growth.

Why Join Us?

When you join R.E. Garrison you're not just taking a job-you're becoming part of a family with a purpose. We invest in our team's development, encourage open collaboration, and celebrate the small and big wins that move us all forward. We're driven by values, powered by people, and committed to delivering excellence in everything we do.

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential duty and/or function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. Employment with RE Garrison is at-will, which means that either you or the Company can end the employment relationship at any time with or without cause or notice.

Job Title: Dispatcher
Schedule: Nights, Weekends, Holidays (as needed)

About Us

At R.E. Garrison we move more than freight-we move forward together. With a proud legacy built on hard work, trust, and accountability, we continue to evolve in a fast-paced industry by staying grounded in our values and committed to our people. Whether you're behind the wheel or behind the scenes, you'll find that "Yes We Can" isn't just a motto-it's how we show up every day.

Position Summary

We're seeking a proactive, detail-oriented after-hours Dispatcher to support our fleet operations outside of normal business hours. In this role, you will serve as the primary point of contact for drivers and customers, ensuring freight moves efficiently and issues are resolved swiftly. This position demands clear communication, quick decision-making, and a strong sense of ownership.

Key Responsibilities

• Monitor and manage real-time truck movements, ensuring on-time pickups and deliveries.
• Act as the first responder to driver or customer issues-own it, fix it, and move on.
• Coordinate load assignments, track shipments, and update dispatching systems.
• Provide professional, solution-focused support to drivers and customers with a "Yes We Can" attitude.
• Document and report incidents, delays, or changes to schedules promptly and clearly.
• Collaborate with day-shift dispatch and operations teams to ensure seamless transitions.
• Support driver safety and compliance by monitoring hours of service and communicating proactively.
• Uphold and promote a community culture where every team member is valued and respected.
• Commit to lifelong learning by staying up to date on company systems, safety standards, and industry best practices.
• Other duties as may be assigned.

Qualifications

• Prior experience in dispatching, transportation, or logistics preferred.
• Strong communication and problem-solving skills, especially under pressure.
• Technologically proficient-comfortable using dispatch software, GPS systems, and digital communication tools.
• Ability to work independently and remain calm during high-stress situations.
• Willingness to work overnight, weekends, and holidays as part of a rotating schedule.
• A deep respect for our legacy and an eagerness to contribute to our continued growth.

Why Join Us?

When you join R.E. Garrison you're not just taking a job-you're becoming part of a family with a purpose. We invest in our team's development, encourage open collaboration, and celebrate the small and big wins that move us all forward. We're driven by values, powered by people, and committed to delivering excellence in everything we do.

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential duty and/or function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. Employment with RE Garrison is at-will, which means that either you or the Company can end the employment relationship at any time with or without cause or notice.

Third shift: 6 PM (1800 hours) - 6 AM (0600)

Compensation details: 0 Yearly Salary

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