Dispatcher

1-Tom-Plumber Reno; Reno (NV); Remote; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a motivated Dispatcher to join their remote team. In this role, you will provide exceptional customer service, manage technician schedules, and ensure smooth daily operations. This position requires strong multitasking abilities and problem-solving skills to handle client inquiries effectively. If you thrive in a fast-paced environment and enjoy helping others, this opportunity is perfect for you. Join a supportive team where your contributions make a difference in delivering top-notch service to clients.

Benefits

Dental insurance

Health insurance

Vision insurance

Paid time off

Qualifications

• High School diploma or equivalent required.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Provide excellent customer service and manage technician calls.
• Schedule appointments and enter client data into the system.

Skills

Customer Service

Multitasking

Problem-Solving

Computer Proficiency

Education

High School Diploma

Job description

Benefits:

• Dental insurance
• Health insurance
• Vision insurance
• Paid time off

Dispatcher Job Description:

The 1-Tom Plumber On-Call Dispatcher works remotely, providing prompt and friendly customer service to both internal and external clients. The dispatcher manages calls for technicians and oversees daily operations.

Responsibilities include, but are not limited to:

• Providing excellent customer service
• Multitasking effectively
• Answering client calls and scheduling technician appointments
• Entering client data into the computer system
• Responding to service inquiries and providing feedback to clients
• Making outbound calls to clients as needed

Job Requirements:

• High School diploma or equivalent
• Ability to resolve client concerns satisfactorily
• Proficiency in basic computer programs
• Professional demeanor
• Self-motivated with a sense of urgency
• Ability to work well under pressure in a fast-paced environment
• Strong problem-solving skills and attention to detail
• Reliability, trustworthiness, and punctuality

This franchise is independently owned and operated by a franchisee. Your application will be directed to the franchise, and all hiring decisions are made by franchise management. For employment inquiries, contact the franchise directly. Do not contact 1-Tom Plumber Corporate.