Dispatcher

LaSalle Network; Columbia (MD); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Dispatcher to join their team in Columbia, MD. This exciting role involves utilizing automated monitoring equipment for fire and intrusion alarms, coordinating responses to emergencies, and maintaining key systems. The ideal candidate will possess strong communication skills and a commitment to confidentiality. This is a fantastic opportunity for someone eager to grow in a dynamic environment where your contributions will directly impact safety and security operations. If you're ready to take on a challenging yet rewarding position, this could be the perfect fit for you!

Qualifications

• 1+ years of experience in a similar field preferred.
• High school diploma required.

Responsibilities

• Utilize automated monitoring equipment for alarm signals.
• Coordinate responses to emergencies involving various agencies.
• Serve as the information hub for after-hours calls.

Skills

Communication Skills

Problem-Solving

Confidentiality

Education

High School Diploma

Tools

Automated Monitoring Equipment

Job description

LaSalle Network is currently working with a client who is hiring for both a 2nd shift and part-time Dispatcher. This position is onsite in their Columbia, MD office! Our client is looking for an individual that is outgoing, open-minded, and ready to learn!

Dispatcher Responsibilities:

• Utilize and maintain automated monitoring equipment for fire and intrusion alarm signals received from company owned buildings
• Coordinate responses which involve on-call personnel, fire, police, rescue and government agencies in a timely fashion
• Serve as central information hub for after-hours calls/situations and emergencies
• Receive initial call and coordinate response to emergencies
• Respond to sensitive issues with strict confidentiality
• Identify and communicate or resolve potential security and safety issues at corporate or retail locations
• Update/enter PIN codes
• Convey professionalism and positive attitude when interfacing with public, associates and vendors
• Maintain key systems, process orders and make keys as needed for all facilities including Real Estate department properties
• Remote training and assistance of store management for alarm systems
• Direct calls, locate resources and coordinate responses, inform/update/follow up as needed
• Remotely program alarm panels
• Coordinate service calls on all retail Loss Prevention related equipment

Dispatcher Requirements:

• 1+ years of experience in similar field preferred
• High school diploma

If you are interested in the Dispatcher position and qualify based on the previously mentioned requirements, please apply today!

Thank you,
Shay Combs
Recruiter
LaSalle Network

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Staffing and Recruiting