(Remote) Middle TN 1 Tom Plumber Nashville On Call Dispatcher

1-Tom-Plumber Nashville; Smyrna (TN); Remote; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated On-Call Dispatcher to join their remote team. This role is perfect for individuals who thrive in a fast-paced environment and possess exceptional customer service skills. You will be responsible for managing after-hours calls, scheduling technician appointments, and ensuring client satisfaction. Join a supportive and family-oriented team where your contributions are valued and where you can grow your career in the essential plumbing industry. With flexible scheduling and competitive compensation, this opportunity is ideal for those looking to make a meaningful impact while enjoying a fulfilling work-life balance.

Benefits

Competitive Compensation

Flexible Scheduling

Excellent Leadership

Qualifications

• Must live in middle Tennessee and have strong customer service skills.
• Ability to multitask and resolve client concerns effectively.

Responsibilities

• Manage after-hours calls and schedule technician appointments.
• Provide fast and friendly customer service to clients.

Skills

Customer Service Skills

Multitasking

Problem-Solving Abilities

Attention to Detail

Self-Motivation

Education

High School Diploma or Equivalent

Tools

Basic Computer Programs

Job description

(Remote) Middle TN 1 Tom Plumber Nashville On Call Dispatcher Fully Remote - US

Part Time • Fully Remote - US

The 1-Tom Plumber On-Call Dispatcher will work remotely, providing fast and friendly customer service to both internal and external customers. The dispatcher will manage after-hours calls for the on-call technicians and the day-to-day operations.

Responsibilities Include but are not limited to:

• Strong customer service skills
• Multitasking
• Answering client calls
• Scheduling technician appointments for jobs
• Entering client data into a computer
• Providing responses and feedback to clients regarding service queries
• Making outbound calls to clients as necessary

Job Requirements:

• Must live in middle Tennessee
• High School diploma or equivalent
• Ability to satisfactorily resolve client concerns
• Competency of basic computer programs
• Self-motivated with a sense of urgency to complete tasks
• Able to work gracefully under pressure in a fast-paced environment
• Strong problem-solving abilities and attention to detail
• Reliable, trustworthy and punctual

Compensation: $25 per booked call

This is a remote position.

1-Tom-Plumber is a 24/7/365 emergency service commercial focused plumbing franchise that bolts onto water restoration companies. We are seeking customer service oriented team members, who appreciate a family atmosphere! Regardless of your level of experience, you must be ready to constantly learn and better yourself.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to 1-Tom-Plumber Corporate.

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WHY SHOULD YOU JOIN US?

Competitive Compensation

Flexible Scheduling

Excellent leadership and great place for a long career. Obviously, the plumbing industry will always be in need, and maintenance in particular is of the utmost importance so a company like this will always be in business.