Dispatcher

Metro Plumbing, Heating & Air; Chattanooga (TN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Up to 4 weeks of PTO

Sick pay

Holiday pay

Comprehensive insurance (health, dental, vision)

Job summary

Metro Plumbing, Heating & Air in Chattanooga, TN, is seeking a dedicated team member to coordinate service calls and schedule technicians. The ideal candidate will excel in communication, thrive in a fast-paced environment, and show strong dedication to customer service. Enjoy up to 4 weeks of PTO, sick pay, and comprehensive health benefits. Join our team and make a difference in customers' homes while enjoying a supportive work atmosphere.

Qualifications

• Must have the ability to thrive in fast-paced environments.
• Demonstrated skills in managing multiple tasks effectively.
• Strong communication skills to maintain customer relations.

Responsibilities

• Coordinate service calls and schedule technicians efficiently.
• Maintain clear and open communication with customers.
• Manage multiple tasks in a high-paced environment.
• De-escalate tense situations with empathy.

Skills

Calm and confident communicator

Detail-oriented

Emotionally intelligent

Ability to multitask

Dedication to providing exceptional service

Job description

Description

Tired of feeling stuck in a job that doesn't challenge you?

Ready to be the hero that keeps homes comfortable?

Looking for a role where your communication skills shine?

Excited to work with a team that values your contributions?

Who We Are

At Metro Plumbing, Heating, and Air, we're not your average company. We're a team of skilled superheroes, ready to fix all your home comfort needs. With our powers of expertise and friendly service, we'll ensure your home is a sanctuary of coziness. Join us in making homes happy!

What You’ll Be Doing

• Coordinating service calls and scheduling technicians efficiently.
• Maintaining clear and open communication with customers and team members.
• Managing multiple tasks in a high-paced environment.
• De‑escalating tense situations with empathy and understanding.
• Ensuring customers feel informed and comfortable throughout the service process.

What We’re Looking For

• Calm and confident communicator.
• Detail‑oriented with a knack for multitasking.
• Emotionally intelligent and empathetic.
• Ability to thrive in fast‑paced environments.
• Dedication to providing exceptional service.

Why Join Us

Enjoy up to 4 weeks of PTO, sick pay, holiday pay, bereavement pay, and comprehensive insurance including health, dental, and vision. Join a supportive team atmosphere and take part in fun outside office events!

Ready to make a difference? Apply now and become a hero at Metro Plumbing, Heating, and Air!