DISPATCHER

Acme Truck Line Inc.; Broussard (LA); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Acme Truck Line Inc. in Broussard, LA is seeking a dedicated dispatcher to manage daily communications, keep the load board current, and gather all information needed to assign the right trucks to pickups and deliveries.

You will dispatch and track shipments until arrival, report incidents to the Terminal Manager, ensure customer contact details are correct, and coordinate with the next shift to wrap each day.

Qualifications

• High-level organizational skills with an accurate attention to detail.
• The ability to work without direction.
• The ability to follow and develop processes.

Responsibilities

• Continuously monitor emails and respond in a timely manner.
• Keep the dispatch/load board up to date.
• Obtain all information necessary to dispatch the proper truck(s) to the correct pickup and delivery points, as well as all information necessary for the proper rating and invoicing of the shipment.
• Dispatch trucks and maintain control of each shipment until it reaches its destination.
• Immediately report any incident or accident to Terminal Manager.
• Secure all permits.
• The address and phone number of each customer must be correct.
• Report customer complaints or lost business to Terminal Manager.
• Coordinate all activity with the next dispatcher shift each evening and each morning.

Skills

Organizational skills

Attention to detail

Self-motivation

Job description

• Continuously monitor emails and respond in a timely manner
• Keep the dispatch/load board up to date
• Obtain all information necessary to dispatch the proper truck(s) to the correct pickup and delivery points, as well as all information necessary for the proper rating and invoicing of the shipment.
• Dispatch trucks and maintain control of each shipment until it reaches its destination
• Immediately report any incident or accident to Terminal Manager Secure all permits
• Be responsible for correct address and phone number of each customer
• Report customer complaints or lost business to Terminal Manager
• Coordinate all activity with the next dispatcher shift each evening and each morning.

Requirements

• High-level organizational skills with an accurate attention to detail
• The ability to work without direction
• The ability to follow and develop processes