DISPATCHER

Acme Truck Line, Inc.; Beaumont (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Acme Truck Line, Inc. in Beaumont, Texas is seeking a responsible individual for dispatch and customer service duties. The role involves answering phone calls, monitoring emails, and ensuring the dispatch/load board is up to date.

The ideal candidate has strong organizational skills, attention to detail, and must possess problem-solving abilities. You will coordinate shipments and communicate issues to management as they arise, ensuring a smooth operation.

Qualifications

• High-level organizational skills with accurate attention to detail.
• Ability to work independently without direction.
• Skilled in following and developing processes.

Responsibilities

• Answer the phone and monitor emails.
• Keep the dispatch/load board updated.
• Price shipments and dispatch trucks.

Skills

High-level organizational skills

Attention to detail

Ability to work without direction

Affability

Problem-solving skills

Strong computer skills

Job description

Description

• Answer the phone
• Continuously monitor emails and respond in a timely manner
• Keep the dispatch/load board up to date
• Price Shipments
• Obtain all information necessary to dispatch the proper truck(s) to the correct pickup and delivery points, as well as all information necessary for the proper rating and invoicing of the shipment.
• Dispatch trucks and maintain control of each shipment until it reaches its destination
• Immediately report any incident or accident to Terminal Manager Secure all permits
• Be responsible for correct address and phone number of each customer
• Report customer complaints or lost business to Terminal Manager
• Coordinate all activity with the next dispatcher shift each evening and each morning.

Requirements

• High-level organizational skills with an accurate attention to detail
• The ability to work without direction
• The ability to follow and develop processes
• Affability and punctuality
• Problem- solving skills
• Must possess strong computer skills