Dispatcher PM - SAN

Military, Veterans and Diverse Job Seekers; San Diego (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Military, Veterans and Diverse Job Seekers is seeking a Logistics Dispatcher to manage daily manifests, routes, and communications. You will work with drivers, brokers, customers, and internal teams to schedule shipments, coordinate airport recoveries, and ensure accurate updates in the TMS.

The role requires coordinating with multiple departments, maintaining DOT/TSA/OSHA compliance, and ensuring on-time deliveries.

Qualifications

• Experience in logistics, dispatching, or related fields.
• Familiarity with DOT, TSA and OSHA compliance.
• Proficiency with transportation management systems (TMS).

Responsibilities

• Create daily manifest and run schedules.
• Serve as main contact for drivers, brokers, agents, and customers.
• Coordinate airport recoveries and deliveries with drivers.
• Schedule and execute shipments with Customer Service and Warehouse teams.
• Assign drivers, equipment and daily routes.
• Track driver progress and monitoring of Hours of Service (HOS).
• Enter updates in TMS and other software.
• Communicate route instructions and updates clearly to internal and external customers.
• Ensure DOT/TSA/OSHA compliance processes and paperwork.
• Organize dispatch documents; manage emails and calls.
• Manage material and product flow.
• Flag issues to reroute or request additional support/equipment.
• Coordinate with sister terminals to ensure safe, on-time delivery.
• Prepare the next shift with required resources and information.
• Adhere to company policies and procedures.

Skills

MS Office

Verbal communication

Written communication

Dispatching

Customer service

Tools

AS400

Alpha Truck

TMW

Freight Data

Job description

• Manifest Creation. Prepare Daily PM work and necessary run schedules.
• Act as main point of contact for driver, broker, agent, and at times even the customer, as loads are received or delivered to their destination.
• Work and effectively with drivers to coordinate Airport recoveries and deliveries.
• Work and effectively with Customer Service Team, Warehouse team, and other stations to schedule and execute shipment loads appropriately.
• Driver, Equipment and Daily Route Assignment.
• Keep Track of Driver Daily Progress, Safety and assist in monitoring HOS.
• Keep Track of Shipment Lifecycle, including but not limited to entering important driver and shipment updates into TMS and other required software.
• Clear and Effective Communication with internal and external customers to provide route instructions, updates, special service requirements, cut-off times, problems.
• Ensure and Assist with DOT, TSA and OSHA compliance processes and paperwork handling.
• Dispatch Administration Duties job document organization, labeling, record/ log keeping, emails and phone answering responsibilities, if needed.
• Material and Product management.
• Flag Potential Issues to re-route if necessary or get additional support/ equipment.
• Effectively communicate with respective team/ sister terminal locations to ensure freight is delivered safely, and on time.
• Ensure AM Team has everything they need for the next shift.
• Adhere to company policies and procedures.
• Update OSD notes and report to supervisor.

COMPETENCIES

• Strong understanding of all MS Office Programs, Freight operating systems such as AS400, Alpha Truck, TMW, Freight Data, etc.
• Strong Verbal, Written Communication and Phone Skills
• Relevant experience can include cartage, transportation, moving companies, customer service, logistics, linehaul, intermodal, warehouse, ground operations, and dispatching air and ocean service.