Dispatcher

PERFORMANCE Foodservice - Fox River; Illinois; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Day 1 Health & Wellness Benefits

Employee Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Job summary

PERFORMANCE Foodservice - Fox River seeks a dispatcher to coordinate the scheduling and dispatching of delivery operations, communicating with drivers via computers, phones, or radios, and ensuring on-time departures and arrivals.

The role requires clear communication with customers, vendors, and co-workers, and supports a collaborative team environment. The 2nd shift runs from 3:00 pm to 11:30 pm.

Qualifications

• Responsible for coordinating the overall scheduling and dispatching of delivery operations by communicating with truck drivers through computers, phones or two-way radios.
• Assign drivers to trucks and make sure that they leave and arrive on schedule.
• Available at all times to answer any questions from drivers, help them avoid traffic jams and keep them aware of inclement weather ahead.
• Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner.
• Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
• This position will be 2nd shift (3:00 pm to 11:30 pm).

Responsibilities

• Dispatchers keep track of the progress drivers make along their route by using available technology.
• Check drivers in and out of terminals and transfer the trip records into a company's files.
• Communicate with drivers on a daily basis but must handle any requests and complaints from customers.
• Calculate miles for all trucks.
• Determine travel and route times so that delivery costs can be accurately determined.
• Performs other related duties as assigned.
• Monitor Driver Hours of Service (HOS) compliance and logging.
• Communicate proactively about delivery delays or equipment issues.
• Report and coordinate equipment repairs and preventative maintenance.
• Assist in scheduling and covering PTO and call offs.

Job description

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Summary:

Responsible for coordinating the overall scheduling and dispatching of delivery operations by communicating with truck drivers through computers, phones or two-way radios. Assign drivers to trucks and make sure that they leave and arrive on schedule. Available at all times to answer any questions from drivers, help them avoid traffic jams and keep them aware of inclement weather ahead. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.This position will be 2nd shift (3:00 pm to 11:30 pm).

Position Responsibilities:

• Dispatchers keep track of the progress drivers make along their route by using available technology.
• Check drivers in and out of terminals and transfer the trip records into a company's files.
• Communicate with drivers on a daily basis but must handle any requests and complaints from customers.
• Calculate miles for all trucks.
• Determine travel and route times so that delivery costs can be accurately determined.
• Performs other related duties as assigned.
• Monitor Driver Hours of Service (HOS) compliance and logging.
• Communicate proactively about delivery delays or equipment issues.
• Report and coordinate equipment repairs and preventative maintenance.
• Assist in scheduling and covering PTO and call offs.