Dispatcher

Performance Foodservice; Suffolk (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Day 1 Health & Wellness Benefits

Employee Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Job summary

Performance Foodservice is seeking a dispatcher to coordinate delivery operations by assigning drivers, communicating with customers and vendors, and keeping drivers on schedule. You will support drivers via phones and radios, ensuring timely departures and arrivals while addressing questions and weather concerns.

The role emphasizes teamwork, professional interaction with customers, and reliable problem solving in a fast-paced distribution environment.

Qualifications

• High School Diploma or GED or equivalent experience.
• 1-2 years dispatch and commercial driver experience or related area.

Responsibilities

• Dispatchers keep track of the progress drivers make along their route by using available technology.
• Check drivers in and out of terminals and transfer the trip records into a company's files.
• Communicate with drivers on a daily basis, and handle requests and complaints from customers.
• Calculate miles for all trucks.
• Determine travel and route times so that delivery costs can be accurately determined.
• Performs other related duties as assigned.

Education

High School Diploma/GED or Equivalent Experience

Job description

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Job Description

We Deliver the Goods:

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Summary:

Responsible for coordinating the overall scheduling and dispatching of delivery operations by communicating with truck drivers through computers, phones or two-way radios. Assign drivers to trucks and make sure that they leave and arrive on schedule. Available at all times to answer any questions from drivers, help them avoid traffic jams and keep them aware of inclement weather ahead. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.

Position Responsibilities:

• Dispatchers keep track of the progress drivers make along their route by using available technology.
• Check drivers in and out of terminals and transfer the trip records into a company's files.
• Communicate with drivers on a daily basis, but must handle any requests and complaints from customers.
• Calculate miles for all trucks.
• Determine travel and route times so that delivery costs can be accurately determined.
• Performs other related duties as assigned.

Required Qualifications

High School Diploma/GED or Equivalent Experience

1-2 years dispatch and commercial driver experience or related area