Dispatch Specialist: Master Shipments & Routes

Acme Truck Line Inc.; Houma (LA); On-site; USD 42,000 - 66,000; Full time

Job summary

Paylocity in Houma, LA is seeking a dispatcher to manage phone calls and emails, keep the load board up to date, and dispatch trucks to meet pickups and deliveries.

You will obtain all information needed for proper shipments, pricing, rating, and invoicing, and coordinate activities with the next dispatcher each morning and evening.

We value strong organizational skills, attention to detail, independence, process discipline, reliability, and solid computer skills.

Qualifications

• High-level organizational skills with an accurate attention to detail.
• Ability to work without direction and follow processes.
• Affability and punctuality in daily interactions.
• Problem-solving abilities and strong computer skills.

Responsibilities

• Answer the phone.
• Continuously monitor emails and respond in a timely manner.
• Keep the dispatch/load board up to date.
• Price shipments.
• Obtain information for dispatch, rating and invoicing.
• Dispatch trucks and maintain control of shipments until delivery.
• Report incidents to Terminal Manager; secure permits.
• Maintain correct customer addresses and phone numbers.
• Report customer complaints or lost business to Terminal Manager.
• Coordinate activity with the next dispatcher shift each evening and morning.

Skills

Organizational skills

Independent worker

Process adherence

Affability

Punctuality

Problem solving

Computer skills

Job description

Description

• Answer the phone
• Continuously monitor emails and respond in a timely manner
• Keep the dispatch/load board up to date
• Price Shipments
• Obtain all information necessary to dispatch the proper truck(s) to the correct pickup and delivery points, as well as all information necessary for the proper rating and invoicing of the shipment.
• Dispatch trucks and maintain control of each shipment until it reaches its destination
• Immediately report any incident or accident to Terminal Manager Secure all permits
• Be responsible for correct address and phone number of each customer
• Report customer complaints or lost business to Terminal Manager
• Coordinate all activity with the next dispatcher shift each evening and each morning.

Requirements

High-level organizational skills with an accurate attention to detail

• The ability to work without direction

• The ability to follow and develop processes

• Affability and punctuality

• Problem- solving skills

• Must possess strong computer skills