DispatchCSR

Mr. Rooter of Spokane/Coeur d'Alene; Spokane (WA); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Health insurance

Paid time off

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Vision insurance

Dental insurance

Job summary

Mr. Rooter of Spokane/Coeur d'Alene is seeking a detail-oriented in-office dispatcher/clerical assistant. This part-time role runs Monday through Friday, from 7am to 12 or 1pm, and involves answering phones, dispatching, and CRM tasks, while coordinating with technicians throughout the day.

You will use Microsoft Word, Excel and Office 365 applications, perform data entry, and maintain accurate schedules. Strong communication and multitasking are essential for success in this role.

Qualifications

• Attention to detail and problem-solving abilities.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication.
• Proficient in Microsoft Office and Excel.

Responsibilities

• Dispatching and Scheduling: Answer phones and schedule appointments with professionalism and attention to detail. Arrange the always moving schedule & work with the technicians throughout the day.
• Answer phones: Answering phones, booking jobs, taking messages & working closely with fellow dispatchers.
• Data Entry: Input and manage data with precision.

Skills

Attention to detail

Problem solving

Organizational skills

Multitasking

Communication skills

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Office 365

Job description

Benefits:

• Health insurance


• Paid time off


• Bonus based on performance


• Flexible schedule


• Opportunity for advancement


• Training & development


• Vision insurance


• Dental insurance

Company Overview:

We are seeking a dynamic individual to answer phones, dispatch & CRM. We need an in-office person Monday-Friday part time to begin with from 7am-12 or 1pm.

Specific Responsibilities:

Dispatching and Scheduling: Answer phones and schedule appointments with professionalism and attention to detail. Arrange the always moving schedule & work with the technicians throughout the day.

Answer phones: Answering phones, booking jobs, taking messages & working closely with fellow dispatchers.

Microsoft Office Proficiency: Work efficiently with Microsoft Word, Excel, and other Office 365 applications.

Data Entry: Input and manage data with precision.

Job Requirements:

You will be asked to perform office/clerical duties to ensure internal paperwork is processed correctly. Answering the phones, running the dispatch board & scheduling technicians will be the main position.

Attention to detail and problem-solving abilities.

Strong organizational and multitasking skills.

Proficient in Microsoft Office and Excel

Excellent communication skills, both written and verbal.

Desired Experience:

High school diploma or general education degree (GED) and a minimum of one year work experience and/or training: or equivalent combination of education and experience.

There’s a reason Mr. Rooter® Plumbing has been around since 1968 – we’re the best of the best. Work with Mr. Rooter® Plumbing and you’ll have access to the latest technology. Ready to step up? With hundreds of locations worldwide, each is independently owned and operated. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process!

*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.