Dispatch & Work Order Specialist

J&J Worldwide Services; Arizona; On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical coverage

Well-being programs

Incentive opportunities

Job summary

J&J Worldwide Services seeks a Work Control Specialist I to review daily timesheets, process service requests, and maintain work orders across GFEBS and Maximo. The role ensures accurate data entry, reporting, and coordination with field crews and administrative staff.

Ideal candidates will have strong attention to detail, two years of administrative experience, and the ability to work independently. Fort Huachuca, AZ-based position with security screening and potential progression to higher

Qualifications

• High school diploma or equivalent.
• Valid driver's license and insurable driving record.
• Ability to complete required GFEBS training and obtain applicable certifications for progression to Work Control Specialist II.

Responsibilities

• Review daily timesheets submitted by service crews to ensure information is accurate and complete before entering data into GFEBS and Maximo.
• Receive, document, process, and distribute customer service requests and work orders to maintenance and service crews.
• Record service request details, including customer information, location, equipment and services to be performed.
• Dispatch work orders and communicate assignments, updates, and special instructions to mobile crews and other departments using phone or radio.
• Maintain accurate records of service calls, work orders, timesheets, and related activities.
• Review timesheets for discrepancies and correct as needed to ensure data integrity.
• Maintain and update employee roster information within GFEBS and Maximo.
• Collaborate with administrative personnel and operational teams to ensure information is consistent between contractor and government reporting systems.
• Provide general administrative support including data entry, documentation, recordkeeping, and coordination of daily activities.
• Complete required GFEBS training and certifications to develop proficiency in work control processes and systems.
• Upon proficiency and certification, transition to Work Control Specialist II.
• Perform other duties as assigned.

Skills

Typing

Data entry

MS Office

Education

High school diploma

Tools

GFEBS

Maximo

Job description

J&J Worldwide Services seeks a Work Control Specialist I to review daily timesheets, process service requests, and maintain work orders across GFEBS and Maximo. The role ensures accurate data entry, reporting, and coordination with field crews and administrative staff.

Ideal candidates will have strong attention to detail, two years of administrative experience, and the ability to work independently. Fort Huachuca, AZ-based position with security screening and potential progression to higher