Dispatch & Transportation Scheduler (Safety-First)

Student Transportation Of America; Jacksonville (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Career growth opportunities

Safety training and development

Recognition programs for safety and性能

Community partnerships and outreach

Appreciation events and celebrations

Culture focused on child safety and福利

Job summary

Student Transportation Of America in Jacksonville, FL seeks a Dispatcher to manage driver schedules, communications, and daily operations. You will coordinate field trips, plan routes, and ensure safety and compliance while handling a high-volume phone environment.

The role requires 2+ years of dispatcher or similar experience and a high school diploma or GED; pre-employment background checks apply. Join STA to support safe student transportation operations and community service partnerships.

Qualifications

• 2+ years in dispatcher role or high-volume call center.
• High school diploma or GED or equivalent.
• Pre-employment background checks apply.

Responsibilities

• Ensure employees report to work as scheduled and complete paperwork.
• Maintain and update driver schedules daily.
• Report safety concerns to Operations Manager.
• Assign substitute drivers as needed.
• Plan, schedule, and assign drivers for special transportation.
• Assist in developing routes and schedules.
• Assist in planning, scheduling, and coordinating charter trips.
• Answer heavy telephone volume and communicate on two-way radio.
• Maintain records of mileage, fuel consumption, and related data.
• Ensure daily safety vehicle inspections and daily bus cleaning as required by law.
• Assist maintenance in scheduling vehicles to report to the shop for maintenance.
• Review onboard video and GPS monitoring.
• Perform other duties as assigned by Operations Manager.

Skills

Dispatcher experience

High-volume call center

Customer service

Education

High school diploma or GED

Job description

Student Transportation Of America in Jacksonville, FL seeks a Dispatcher to manage driver schedules, communications, and daily operations. You will coordinate field trips, plan routes, and ensure safety and compliance while handling a high-volume phone environment.

The role requires 2+ years of dispatcher or similar experience and a high school diploma or GED; pre-employment background checks apply. Join STA to support safe student transportation operations and community service partnerships.