Dispatch Support - Gastonia, NC

Great Lakes Petroleum Co.; Charlotte (NC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Six paid holidays

Life insurance

Short-term disability

Job summary

Great Lakes Petroleum Co. is seeking a Dispatch - Administrative Support to enter orders, track driver attendance, and support daily operations. The role requires accurate data entry, timely communication with departments, and professional phone/email handling.

Proficiency with Microsoft Office is expected, with attention to detail and reliability in a fast-paced team. Competitive hourly wages are offered with a comprehensive benefits package, including health, dental, vision coverage, paid time

Qualifications

• Experience with clerical tasks in a fast-paced environment.
• Ability to enter orders accurately and maintain driver attendance records.
• Strong verbal and written communication skills.

Responsibilities

• Enter orders into the system.
• Maintains an accurate daily attendance roster of drivers.
• Ensure drivers clock time accurately and reflect write-in time in daily reports.
• Communicate with department staff to respond to routine or emergency requests.
• Answer phones and manage correspondence.
• Maintain files and records; process information per guidelines.
• Perform clerical duties and prepare reports from defined sources.
• Other duties as assigned.

Skills

Order entry

Attendance tracking

Communication

Phone handling

Microsoft Office

Attention to detail

Tools

Excel

Outlook

Word

Job description

Description

Since 1976, Great Lakes Petroleum has been a trusted provider of fuel delivery and fuel management services. We are known for exceptional customer service, reliable operations, and innovative solutions. Driven by talented employees with a strong commitment to safety, we deliver quality products and services that exceed customer expectations in every market we serve. We are currently recruiting for Dispatch - Administrative Support.

Primary Duties and Responsibilities

• Enter orders into the system
• Maintains an accurate daily attendance roster of drivers
• Ensure that drivers clock their time accurately and that any ‘write-in’ time is accurately reflected in the daily report
• Communicate with department employees, dispatching to needed locations to respond to routine requests or emergency situations
• Answers phones
• Maintains assigned files and records; receive and process information according to established guidelines and procedures
• Performs a variety of clerical support duties as assigned; type correspondence, memos and other items; compile data from clearly defined sources and prepare reports; answer telephone, route calls or messages
• Performs other duties as assigned

Compensation and Benefits

• Competitive hourly wages based upon experience
• Full benefits package including health, dental, vision, and more
• Paid time off to include vacation time, six paid holidays and sick pay
• Company paid life insurance and short-term disability

Requirements

• Must be a self-starter and function in a fast-paced team environment
• Ability to prioritize workload to successfully meet deadlines
• Attention to detail and excellent follow-up ability
• Demonstrates intermediate proficiency in the use of Microsoft Suite – Outlook, Excel and Word
• Must have strong verbal & written communication