Dispatch Support - Charlotte, NC

Great Lakes Petroleum Co.; Charlotte (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Holidays

Life insurance

Disability insurance

Job summary

Great Lakes Petroleum Co. in Charlotte, NC seeks a Dispatch - Administrative Support professional to enter orders, manage driver rosters, and clock/time reporting. The role supports routine requests, phone coverage, and clerical tasks in a fast-paced team environment.

The ideal candidate will handle multiple administrative duties, maintain records, and communicate clearly with internal stakeholders, ensuring accurate daily operations and timely reports.

Qualifications

• Must be a self-starter and function in a fast-paced team environment.
• Ability to prioritize workload to meet deadlines.
• Attention to detail and follow-up ability.
• Proficient in Microsoft Office (Outlook, Excel, Word).
• Strong verbal and written communication skills.

Responsibilities

• Enter orders into the system.
• Maintains an accurate daily attendance roster of drivers.
• Ensure that drivers clock their time accurately and that any 'write-in' time is accurately reflected in the daily report.
• Communicate with department employees, dispatching to needed locations to respond to routine requests or emergency situations
• Answers phones
• Maintains assigned files and records; receive and process information according to established guidelines and procedures
• Performs a variety of clerical support duties as assigned; type correspondence, memos and other items; compile data from clearly defined sources and prepare reports; answer telephone, route calls or messages
• Performs other duties as assigned

Skills

Communication

Attention to detail

Time management

Team collaboration

Prioritization

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

Description

Since 1976, Great Lakes Petroleum has been a trusted provider of fuel delivery and fuel management services. We are known for exceptional customer service, reliable operations, and innovative solutions. Driven by talented employees with a strong commitment to safety, we deliver quality products and services that exceed customer expectations in every market we serve. We are currently recruiting for Dispatch - Administrative Support.

Primary Duties and Responsibilities

• Enter orders into the system
• Maintains an accurate daily attendance roster of drivers
• Ensure that drivers clock their time accurately and that any ‘write-in’ time is accurately reflected in the daily report
• Communicate with department employees, dispatching to needed locations to respond to routine requests or emergency situations
• Answers phones
• Maintains assigned files and records; receive and process information according to established guidelines and procedures
• Performs a variety of clerical support duties as assigned; type correspondence, memos and other items; compile data from clearly defined sources and prepare reports; answer telephone, route calls or messages
• Performs other duties as assigned

Compensation and Benefits

• Competitive hourly wages based upon experience
• Full benefits package including health, dental, vision, and more
• Paid time off to include vacation time, six paid holidays and sick pay
• Company paid life insurance and short-term disability

Requirements

• Must be a self-starter and function in a fast-paced team environment
• Ability to prioritize workload to successfully meet deadlines
• Attention to detail and excellent follow-up ability
• Demonstrates intermediate proficiency in the use of Microsoft Suite – Outlook, Excel and Word
• Must have strong verbal & written communication