Dispatch Support - Concord, NC

Great Lakes Petroleum Co.; Charlotte (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

Paid time off (vacation)

Six paid holidays

Sick pay

Company paid life insurance

Short-term disability

Job summary

Great Lakes Petroleum Co. in Charlotte, NC is seeking a Dispatch - Administrative Support to enter orders, track driver attendance, and support daily operations. The role involves coordinating dispatches, handling phones, and maintaining records in a fast-paced environment.

The position offers comprehensive benefits and a competitive hourly wage based on experience, with other standard company perks provided.

Qualifications

• Must be self-starter in a fast-paced team environment.
• Ability to prioritize workload to meet deadlines.
• Attention to detail with strong follow-up skills.

Responsibilities

• Enter orders into the system.
• Maintains an accurate daily attendance roster of drivers.
• Ensure drivers clock their time accurately and reflect write-in time in the daily report.
• Communicate with department employees, dispatching to needed locations to respond to routine requests or emergency situations.
• Answers phones.
• Maintains assigned files and records; receive and process information per guidelines.
• Performs a variety of clerical duties: type correspondence, memos and other items; compile data and prepare reports; answer calls or messages.
• Performs other duties as assigned.

Skills

Data entry

Attendance tracking

Timekeeping

Dispatch coordination

Phone handling

Record keeping

Tools

Microsoft Outlook

Excel

Microsoft Word

Job description

Description

Since 1976, Great Lakes Petroleum has been a trusted provider of fuel delivery and fuel management services. We are known for exceptional customer service, reliable operations, and innovative solutions. Driven by talented employees with a strong commitment to safety, we deliver quality products and services that exceed customer expectations in every market we serve. We are currently recruiting for Dispatch - Administrative Support.

Primary Duties and Responsibilities

• Enter orders into the system
• Maintains an accurate daily attendance roster of drivers
• Ensure that drivers clock their time accurately and that any ‘write-in’ time is accurately reflected in the daily report
• Communicate with department employees, dispatching to needed locations to respond to routine requests or emergency situations
• Answers phones
• Maintains assigned files and records; receive and process information according to established guidelines and procedures
• Performs a variety of clerical support duties as assigned; type correspondence, memos and other items; compile data from clearly defined sources and prepare reports; answer telephone, route calls or messages
• Performs other duties as assigned

Compensation and Benefits

• Competitive hourly wages based upon experience
• Full benefits package including health, dental, vision, and more
• Paid time off to include vacation time, six paid holidays and sick pay
• Company paid life insurance and short-term disability

Requirements

• Must be a self-starter and function in a fast-paced team environment
• Ability to prioritize workload to successfully meet deadlines
• Attention to detail and excellent follow-up ability
• Demonstrates intermediate proficiency in the use of Microsoft Suite – Outlook, Excel and Word
• Must have strong verbal & written communication