Dispatch Supervisor: Cold-Chain Ops & Team Lead

NewCold; Lebanon (IN); Presencial; USD 52.000 - 76.000; Jornada completa

Descripción de la vacante

NewCold is seeking a hands-on Dispatch Supervisor to lead outbound shipping and dispatch operations in a temperature-controlled warehouse. You will ensure orders are picked, staged, verified, and loaded on time while upholding safety, quality, and cold chain standards.

You will partner with warehouse, inventory, transportation, and maintenance teams to drive efficiency and compliance in a fast-paced environment, mentoring staff and enforcing procedures.

Formación

• High school diploma or GED required.
• 3+ years of warehouse operations experience.
• Minimum 1 year of leadership or dispatch supervision experience.
• Experience in frozen or temperature-controlled warehouse environments required.
• Working knowledge of shipping processes and warehouse management systems (WMS).
• Strong communication and organizational skills.

Responsabilidades

• Supervise daily outbound and dispatch operations including dock activity, staging, and trailer loading.
• Lead and mentor team members through active floor presence and engagement.
• Assign work, monitor productivity, and ensure shipping deadlines are met.
• Coordinate dock scheduling and transportation movements (inbound/outbound).
• Communicate effectively with drivers, carriers, and internal departments.
• Maintain dispatch logs, shipment records, and verification documentation.
• Enforce safety standards and cold chain compliance.

Conocimientos

Warehouse operations

Dispatch supervision

Leadership

Communication

Organizational skills

Educación

High school diploma or GED

Herramientas

WMS

Descripción del empleo

NewCold is seeking a hands-on Dispatch Supervisor to lead outbound shipping and dispatch operations in a temperature-controlled warehouse. You will ensure orders are picked, staged, verified, and loaded on time while upholding safety, quality, and cold chain standards.

You will partner with warehouse, inventory, transportation, and maintenance teams to drive efficiency and compliance in a fast-paced environment, mentoring staff and enforcing procedures.