Dispatch Supervisor

Hickorync; North Carolina; On-site; USD 65,000 - 90,000; Full time

Job summary

Merchants Distributors, Inc. (MDI) seeks a qualified Dispatch Supervisor to oversee the departure of drivers and the dispatch of company vehicles for timely deliveries, ensuring compliance with DOT regulations. The role also involves directing office clerical staff on shift.

Salary position with a Wednesday-Saturday 6am-6pm schedule. Ideal candidate has 5+ years in logistics, CDL-A, and strong proficiency in Excel/Word, plus familiarity with MDI systems.

Qualifications

• Associate degree in business, transportation, or logistics or 5+ years of related work experience.
• Working knowledge of DOT regulations.
• Current CDL A license with 2+ years of Company CDL Driving Experience.
• Knowledge of Cams Routing and Dispatch software preferred.
• Professional experience using Microsoft Excel and Word.
• Knowledgeable of MDI systems such as TRMN, DPIN, ROUT, OWMN, WMS, and Systemware preferred.
• Strong interpersonal, problem solving, and analytical skills.
• Must be able to perform effectively under pressure while maintaining composure and control.
• Driver Trainer experience preferred.

Responsibilities

• Plan and assign equipment to loads and assist in scheduling drivers.
• Administer corrective action to drivers in compliance with DOT regulations.
• Document drivers' tardy and late departures.
• Manage driver hours of service with current ELD.
• Control related expenses to meet budget targets.
• Assist in scheduling vacations, holidays, and leaves of drivers.
• Assign tractor usage for non-assigned drivers.
• Direct drivers to undergo random drug tests per DOT and company rules.
• Coach drivers with Drive Cam evaluations.
• Record and monitor daily trip volume.
• Perform other duties as assigned.
• Flexible schedules may vary with business needs.

Skills

Driver supervision

Planning & scheduling

Problem solving

Communication

Analytical skills

Education

Associate degree in business/transportation/logistics

CDL A license (2+ years driving)

Tools

Cams Routing

Dispatch software

TRMN

DPIN

ROUT

OWMN

WMS

Systemware

Excel

Word

Job description

Overview

Supervise the departure of drivers and the dispatch of company vehicles to ensure timely deliveries tocustomers while complying with company and DOT regulations. Direct and supervise office clerical staff.

Salaried

SCHEDULE:

Wednesday-Saturday

6am-6pm

Responsibilities

Accountabilities:

• Plan and assign equipment to loads. Assist in the planning of additional driver scheduling in advance of all holidays.
• Administer corrective and disciplinary action to drivers as needed in compliance with company and DOT regulations.
• Document drivers' tardy and late departures.
• Manage driver hours of service with current ELD.
• Manage all related expenses to meet or exceed budgeted targets.
• Assist in managing the scheduling of all vacations, holidays, and leaves of all drivers.
• Assign tractor usage for non-assigned drivers.
• Direct drivers to undergo mandatory random drug tests in accordance with DOT and company regulations.
• Serve as a Drive Cam Coach for a group of drivers.
• Record and monitor daily trip volume.
• Responsible for other duties as assigned.
• Flexible work schedules may vary according to business requirements

Qualifications

Desirable Qualifications:

• Associate degree in business, transportation, or logistics, or 5+ years of related work experience.
• Working knowledge of DOT regulations.
• Current CDL A license with 2+ years of Company CDL Driving Experience.
• Knowledge of Cams Routing and Dispatch software preferred
• Professional experience using Microsoft Excel and Word.
• Knowledgeable of MDI systems such as TRMN, DPIN, ROUT, OWMN, WMS, and Systemware preferred.
• Strong interpersonal, problem solving, and analytical skills.
• Must be able to perform effectively under pressure while maintaining composure and control.
• Driver Trainer experience preferred.

Dimensions:

• Plan and dispatch 1,000 routes weekly.
• Supervise inbound and outbound driver dispatch (300+ drivers) and oversee clerical staff (8-12 employees) during assigned shifts.
• Work with outside driver agencies as needed.

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