Dispatch Supervisor

CFC Trucking Co; Jessup (MD); Presencial; USD 65.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Vision, Dental insurance

Company paid Disability, Life and IDT

401K Plans with matching and profit/SS

Paid Vacation, Sick Leave and Holidays

Descripción de la vacante

CFC Trucking Co is seeking a Dispatch Supervisor to oversee daily logistics, routing, and dispatch operations, ensuring driver performance and vehicle readiness in a fast-paced environment.

You will collaborate with logistics, warehouse, and customer service teams while enforcing FMCSA, DOT, and OSHA regulations and maintaining DOT/ELD compliance. This role requires leadership, training dispatchers, managing schedules, and supporting 24/7 fleet operations.

Formación

• Bachelor’s degree preferred in supply chain, logistics, business management, or related field.
• Minimum high school diploma with 2+ years transportation management or supervisory experience.
• Strong regulatory knowledge of FMCSA, DOT, and OSHA.

Responsabilidades

• Oversee daily transportation activities including scheduling, routing, and dispatching.
• Coach and train dispatchers on procedures and communication.
• Coordinate with logistics, warehouse, and customer service to meet deadlines.
• Monitor driver performance and assist with hiring/onboarding.
• Manage driver master schedule and 24/7 on-call coverage.
• Ensure DOT, OSHA, HOS, ELD compliance and assist safety investigations.

Conocimientos

Regulatory knowledge FMCSA/DOT/OSHA

Multitasking

Verbal/written communication

Conflict resolution

Educación

Bachelor’s degree in Supply Chain/ Logistics/ Business Management or related field

High School Diploma or equivalent with 2+ years transportation management/supervisory experience

Herramientas

Transportation Management Systems (TMS)

Fleet tracking software

MS Office Suite (Excel, Word, Outlook)

Descripción del empleo

Description

Job Summary

The Dispatch Supervisor oversees daily logistics, routing, and dispatch operations while managing key administrative, safety, and compliance functions. This role serves as a frontline leader ensuring driver performance, vehicle readiness, and third-party business growth meet company standards in a fast-paced environment.

Job Duties & Responsibilities

• Daily Operations: Supervises daily transportation activities, including the scheduling, routing, and dispatching of vehicles to maximize efficiency.
• Team Leadership: Coaches and trains dispatchers on routine procedures, communication protocols, and problem-solving.
• Cross-Functional Coordination: Collaborates with logistics, warehouse, and customer service teams to meet delivery deadlines and optimize supply chain efficiency.
• Performance Management: Partners with the Transportation Manager to monitor driver performance, assist with hiring/onboarding, and ensure strict adherence to company policies.
• Scheduling & Attendance: Manages and updates the driver master schedule. Serves as the primary point of contact for attendance and overnight operations.
• Safety & Compliance: Coordinates with the DOT Compliance Specialist to enforce DOT, OSHA, Hours of Service (HOS), and Electronic Logging Device (ELD) compliance.
• Reporting & Documentation: Reviews Daily Route Reports, manages file maintenance, and helps the safety director to conduct thorough accident and injury investigations.
• Training Support: Coordinates with drivers to ensure all required training certifications and attendance documentation are up to date.
• Availability: Remains on-call as necessary to support 24/7 fleet operations.
• Other Duties: Performs other operational and administrative duties as assigned

Benefits

Our full time employees are eligible for the following:

• Medical, Vision, Dental insurance and many more voluntary coverage options
• Company paid Disability, Life and Identity Theft insurance.
• FMLA, Roth and Traditional 401K Plans, Matching and Profit Sharing (when eligible), FSA and HSA options
• Paid Vacation, Sick Leave and Holidays

Requirements

Education Requirements

• Preferred: Bachelor’s degree in Supply Chain, Logistics, Business Management, or a related field.
• Minimum: High School Diploma or equivalent combined with 2+ years of transportation management or supervisory experience.

Training, Skills, & Licenses

• Regulatory Knowledge: Understanding of Federal Motor Carrier Safety Administration (FMCSA), DOT, and OSHA regulations.
• Technical Proficiency: Advanced skills in Transportation Management Systems (TMS), fleet tracking software, and MS Office Suite (Excel, Word, Outlook).
• Core Competencies: Strong multitasking skills, excellent verbal/written communication, and proven conflict-resolution abilities in a fast-paced environment.

Working Conditions

• This position is located in an office environment with moderate to low noise levels and is typically sedentary. Daily use of a computer and phone system is necessary as well as interaction with staff, customers, and vendors.

EOE/Vet/Disabled