Dispatch Specialist: Fleet Coordination & Customer Care

Wayne Transports,Inc; Superior (WI); Presencial; USD 39.000 - 57.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

Paid Time Off

Holiday Pay

Descripción de la vacante

Wayne Transports, Inc. in Wisconsin seeks a Dispatcher to coordinate drivers, trucks, and equipment for efficient service. This in-office role, Monday–Friday, includes on-call evenings and weekends to manage loads and driver communications.

You will confirm load details with customers, relay delivery instructions, and ensure the right equipment is assigned. Strong communication and computer skills are essential.

Formación

• Self-starter, highly motivated, effective problem solver.
• Professional conduct and demeanor.
• Intermediate computer skills.
• Excellent customer service skills.
• Effective verbal communication.

Responsabilidades

• Communicate with drivers throughout the day to gather load information.
• Liaise with customers repeatedly to collect data about loads.
• Provide drivers with delivery details, loads, equipment, and supplier/contract references.
• Ensure drivers have the required equipment to complete loads.
• Assist drivers with routes to customer locations in the Midwest and Canada.
• Utilize transportation software to create and update loads per requests.
• Update payments for drivers for ancillary pay like layovers and empty miles.
• Speak professionally with customers about loads and timings.
• Maintain general English communication with dispatch teams, customers, and loaders.

Conocimientos

Self-starter

Professional

Computer skills

Customer service

Verbal communication

Descripción del empleo

Wayne Transports, Inc. in Wisconsin seeks a Dispatcher to coordinate drivers, trucks, and equipment for efficient service. This in-office role, Monday–Friday, includes on-call evenings and weekends to manage loads and driver communications.

You will confirm load details with customers, relay delivery instructions, and ensure the right equipment is assigned. Strong communication and computer skills are essential.