Dispatch Security Officer - Hotels & Resorts, Day Shift

Allied Universal; Minneapolis (MN); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health & Retirement

Perks Program

Job summary

Allied Universal is seeking a Dispatch Security Officer in Minneapolis to coordinate communications, monitor alarms, and dispatch personnel to ensure swift responses at hotels or resorts. You will deliver professional customer service to guests and staff while maintaining a secure environment.

The role requires the ability to manage incident documentation and shift communications, with a focus on safety, integrity, and reliable response times.

Qualifications

• High school diploma or equivalent.
• Background check required by law.
• Drug screen required where permitted by law.
• Licensing requirements may apply and valid driver’s license for driving roles.

Responsibilities

• Provide customer service to guests, visitors, and staff by following site-specific security procedures.
• Monitor and coordinate calls, radio traffic, alarms, and service requests; dispatch personnel per procedures.
• Respond calmly to incidents and critical situations; document activities and notifications.
• Maintain dispatch logs, incident reports, key records, and shift communications; protect confidential information.
• Conduct regular patrols of designated areas and perimeter; report hazards and maintenance needs.

Skills

Alarm panel experience

Access control experience

Computer/tablet proficiency

Age requirement 18+/21+

Education

High School Diploma or equivalent

Job description

Allied Universal is seeking a Dispatch Security Officer in Minneapolis to coordinate communications, monitor alarms, and dispatch personnel to ensure swift responses at hotels or resorts. You will deliver professional customer service to guests and staff while maintaining a secure environment.

The role requires the ability to manage incident documentation and shift communications, with a focus on safety, integrity, and reliable response times.