Dispatch Officer - Security & Emergency Response

Allied Universal; Charlotte (NC); On-site; USD 19,000 - 27,000; Full time

Job summary

Allied Universal is seeking a Dispatch Officer to support client facilities with timely security responses. This full-time role involves receiving and evaluating emergency calls, coordinating police, fire and medical services, and dispatching resources via radio and CCTV systems.

You will maintain logs, perform data entry, and communicate clearly with site personnel and public visitors in a fast-paced environment. Starting pay is $16.79 per hour.

Qualifications

• High school diploma or equivalent required.
• Excellent written and verbal communication with the public and internal teams.
• Ability to prioritize workload and work under pressure.

Responsibilities

• Receive, evaluate and dispatch emergency services (police, fire, EMS).
• Respond to calls for information and coordinate resources via radio/telephone.
• Maintain written logs; perform data entry and administrative duties.
• Operate CCTV, control access, and notify site personnel as needed.

Skills

Communication

Crisis management

Customer service

Multitasking

Education

High school diploma

Tools

CCTV systems

Radio equipment

Computer networks

Job description

Allied Universal is seeking a Dispatch Officer to support client facilities with timely security responses. This full-time role involves receiving and evaluating emergency calls, coordinating police, fire and medical services, and dispatching resources via radio and CCTV systems.

You will maintain logs, perform data entry, and communicate clearly with site personnel and public visitors in a fast-paced environment. Starting pay is $16.79 per hour.