Dispatch & Scheduling Coordinator — In-Office, Weekend Shifts

SP Global DRT; Cumming (GA); On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

401(k) Match

Health Insurance

Dental Insurance

Vacation

Job summary

SP Global DRT is seeking a Dispatch/Scheduler to manage incoming calls, greet visitors, and coordinate dispatch of crews to jobsites. The role requires strong customer service, communication, and organizational skills, with in-person work five days a week in a fast-paced office environment.

The position includes scheduling, data entry, and coordinating with customers, crews, and adjusters, plus administrative support to the office. Proficiency in Microsoft Office and phone systems is expected.

Qualifications

• High school diploma or GED required.
• Previous receptionist, dispatch, or administrative experience preferred.
• Proficiency in Microsoft Office and phone systems.
• Strong communication, organizational, and multitasking skills.
• Excellent customer service skills.
• Must be able to work in person 5 days per week; occasional after-hours and weekends.

Responsibilities

• Answer and direct incoming calls and greet visitors professionally.
• Dispatch and coordinate crews and resources to jobsites.
• Capture and enter job and customer information into the system.
• Schedule appointments and maintain crew calendars.
• Provide administrative and clerical support to the office.
• Communicate with customers, crews, and adjusters as needed.
• Maintain a clean and organized reception area.

Skills

Customer service

Communication

Multitasking

Organizational skills

Dispatch coordination

Phone etiquette

In-person work

Education

High school diploma/GED

Tools

Microsoft Office

Phone systems

Job description

SP Global DRT is seeking a Dispatch/Scheduler to manage incoming calls, greet visitors, and coordinate dispatch of crews to jobsites. The role requires strong customer service, communication, and organizational skills, with in-person work five days a week in a fast-paced office environment.

The position includes scheduling, data entry, and coordinating with customers, crews, and adjusters, plus administrative support to the office. Proficiency in Microsoft Office and phone systems is expected.