Dispatch Operations Specialist

Ken’s Gutters, LLC; Clearwater (FL); On-site; USD 33,062 - 39,950; Full time

Benefits offered by this job

In-office position

Job summary

Ken’s Gutters, LLC is seeking an experienced Dispatch Coordinator to keep our nationwide gutter cleaning operations running smoothly from our in-office site in Clearwater, FL.

You will own the daily schedule for your territory, coordinate field technicians and subcontractors, and communicate with property managers before, during, and after services. If you thrive in a fast-paced environment and can manage multiple priorities with calm professionalism, we want to meet you.

Qualifications

• 1–3+ years of dispatch, scheduling, logistics, field service, or service coordination experience.
• Experience coordinating field technicians, subcontractors, or service crews.
• Strong organizational skills and exceptional attention to detail.
• Ability to manage multiple priorities without losing focus.
• Excellent communication skills with both customers and field personnel.
• Confidence using multiple software systems simultaneously.
• A calm, solution-oriented approach under pressure.
• Experience in HVAC, plumbing, roofing, landscaping, construction, restoration, moving, pest control, or other field service industries is highly preferred.

Responsibilities

• Own the daily schedule for your assigned territory.
• Coordinate commercial gutter cleaning projects nationwide.
• Schedule technicians and subcontractors while managing availability, travel, and logistics.
• Communicate with property managers before, during, and after scheduled services.
• Handle schedule changes, weather delays, crew conflicts, and time-zone coordination.
• Keep accurate job notes and update multiple internal systems.
• Track projects from scheduling through completion.
• Work closely with operations and field teams to ensure every project stays on track.

Skills

Dispatch experience

Organizational skills

Attention to detail

Communication skills

Multi-priority management

Calm under pressure

Job description

Ken’s Gutters, LLC is seeking an experienced Dispatch Coordinator to keep our nationwide gutter cleaning operations running smoothly from our in-office site in Clearwater, FL.

You will own the daily schedule for your territory, coordinate field technicians and subcontractors, and communicate with property managers before, during, and after services. If you thrive in a fast-paced environment and can manage multiple priorities with calm professionalism, we want to meet you.