Strategic Dispatch Coordinator – Operations Leader

Ken’s Gutters, LLC; Idaho; On-site; USD 33,062 - 39,950; Full time

Benefits offered by this job

In-office role

Mon-Fri 9:00-5:00

Career advancement

Structured processes

Stable company

Job summary

Ken’s Gutters is seeking an experienced Dispatch Coordinator to join our fast-growing national home service team based in Clearwater, Florida. You will own the daily schedule for an assigned territory, coordinating commercial gutter cleaning projects nationwide and managing field technicians and subcontractors.

In this role you’ll communicate with property managers, handle schedule changes, and keep precise notes across internal systems.

Qualifications

• 1–3+ years of dispatch, scheduling, logistics, field service, or service coordination experience.
• Experience coordinating field technicians, subcontractors, or service crews.
• Strong organizational skills and exceptional attention to detail.
• The ability to manage multiple priorities without losing focus.
• Excellent communication skills with both customers and field personnel.
• Confidence using multiple software systems simultaneously.
• A calm, solution-oriented approach under pressure.
• Experience in HVAC, plumbing, roofing, landscaping, construction, restoration, moving, pest control, or other field service industries is highly preferred.

Responsibilities

• Own the daily schedule for your assigned territory.
• Coordinate commercial gutter cleaning projects nationwide.
• Schedule technicians and subcontractors while managing availability, travel, and logistics.
• Communicate with property managers before, during, and after scheduled services.
• Handle schedule changes, weather delays, crew conflicts, and time-zone coordination.
• Keep accurate job notes and update multiple internal systems.
• Track projects from scheduling through completion.
• Work closely with operations and field teams to ensure every project stays on track.

Skills

Dispatch experience

Scheduling experience

Logistics coordination

Communication skills

Organizational skills

Multitasking

Job description

Ken’s Gutters is seeking an experienced Dispatch Coordinator to join our fast-growing national home service team based in Clearwater, Florida. You will own the daily schedule for an assigned territory, coordinating commercial gutter cleaning projects nationwide and managing field technicians and subcontractors.

In this role you’ll communicate with property managers, handle schedule changes, and keep precise notes across internal systems.