Dispatch & Operations Coordinator - Customer Service

Good Greek Moving & Storage; West Palm Beach (FL); On-site; Full time

Benefits offered by this job

Paid Training

Job summary

A leading relocation firm in West Palm Beach is seeking a Dispatch Coordinator to support its fast-paced operations. The role involves planning and coordinating jobs, maintaining relationships with drivers, and providing excellent customer service. Candidates should have 1-3 years of operations or dispatch experience, strong multitasking abilities, and proficiency in communication. Competitive compensation and benefits are offered, along with a dynamic work environment.

Qualifications

• Must have excellent customer service skills and be highly organized.
• Ability to multitask and ensure all operational responsibilities are fulfilled.
• Experience in operations/dispatch for a minimum of 1-3 years.

Responsibilities

• Plan and coordinate jobs for moving operations.
• Maintain relationships with drivers and helpers.
• Answer calls and field customer service inquiries.
• Log and track driver locations and activities.

Skills

Detailed oriented

Skilled in documenting Important Data

Strong Phone Skills

Listening and verbal communications

Astute, high energy and dependable

Proficient in reporting

Strong ability to multitask

Ability to work effectively under pressure

1-3 years Operations/Dispatch experience

Job description

A leading relocation firm in West Palm Beach is seeking a Dispatch Coordinator to support its fast-paced operations. The role involves planning and coordinating jobs, maintaining relationships with drivers, and providing excellent customer service. Candidates should have 1-3 years of operations or dispatch experience, strong multitasking abilities, and proficiency in communication. Competitive compensation and benefits are offered, along with a dynamic work environment.