Dispatch & Customer Service Coordinator

Design Shutters Inc; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A dynamic home improvement company in Houston, TX, is seeking a Customer Service & Dispatch Coordinator. This entry-level, full-time role involves managing customer interactions, scheduling measures and installations, and ensuring smooth administrative processes. Ideal candidates should possess strong organizational and communication skills and thrive in fast-paced environments. Previous office experience and proficiency in MS Office Suite are preferred. Join us to help deliver exceptional service every day!

Qualifications

• Strong organizational skills and excellent follow-through.
• Ability to thrive in a fast-paced environment.
• Excellent verbal and written communication skills.
• Previous experience in an office environment.

Responsibilities

• Be the primary point of contact for customers.
• Schedule shutter measures and installations.
• Manage related paperwork and create job folders.
• Review contracts and maintain accuracy.
• Document job progress in shutter software.

Skills

Organizational skills

Communication skills

Proficiency in MS Office Suite

Ability to thrive in a fast-paced environment

Job description

A dynamic home improvement company in Houston, TX, is seeking a Customer Service & Dispatch Coordinator. This entry-level, full-time role involves managing customer interactions, scheduling measures and installations, and ensuring smooth administrative processes. Ideal candidates should possess strong organizational and communication skills and thrive in fast-paced environments. Previous office experience and proficiency in MS Office Suite are preferred. Join us to help deliver exceptional service every day!