Dispatch & Operations Coordinator - Customer Service

Good Greek Moving & Storage; Florida; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid Training

Job summary

Good Greek Moving & Storage is seeking a disciplined Customer Service and Operations/Dispatch Support professional in Dania Beach, FL. The role supports dispatch, drivers, and customers, ensuring smooth coordination, timely updates, and DOT compliance.

The ideal candidate will be organized, communicative, and capable of multitasking in a fast-paced environment. 1–3 years of operations/dispatch experience is preferred, with a focus on accuracy and customer service excellence.

Qualifications

• Detail oriented and organized with the ability to document important data clearly.
• Strong phone skills and listening abilities to handle customer inquiries.
• Excellent verbal communication and reporting skills.
• Able to multitask and stay energized under pressure.
• 1–3 years of Operations/Dispatch experience is preferred.

Responsibilities

• Plan and coordinate jobs with the operations team.
• Maintain driver/ helper relationships and capacity for job coverage.
• Answer phones and follow up with customers; log notes in shipment records.
• Provide ETA updates in company software and note critical details.
• Monitor driver schedules and ensure compliance with DOT regulations.

Skills

Detail oriented

Data documentation

Phone skills

Verbal communication

High energy

Reporting

Multitasking

Pressure tolerance

Dispatch experience

Job description

Good Greek Moving & Storage is seeking a disciplined Customer Service and Operations/Dispatch Support professional in Dania Beach, FL. The role supports dispatch, drivers, and customers, ensuring smooth coordination, timely updates, and DOT compliance.

The ideal candidate will be organized, communicative, and capable of multitasking in a fast-paced environment. 1–3 years of operations/dispatch experience is preferred, with a focus on accuracy and customer service excellence.