Dispatch & Customer Service Coordinator (In-Office)

Diakon Logistics, Inc.; South Brunswick (NJ); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical benefits

401(k) with match

Paid vacations & holidays

Bonus potential

Job summary

Diakon Logistics, Inc. is seeking a detail-oriented Dispatcher to join our in-office logistics team in New Jersey. You will monitor routes, coordinate with delivery teams, and provide responsive customer support to ensure smooth daily operations.

The ideal candidate has strong Excel skills, high data-entry accuracy, and excellent organizational and communication abilities to manage multiple priorities in a fast-paced setting. Full-time in-office position with hourly pay and bonus potential.

Qualifications

• Proficient in Excel and MS Office applications.
• High accuracy data entry required.
• Excellent organizational and attention to detail.
• Strong communication and interpersonal skills.
• Able to multitask in a fast-paced environment.
• Must be able to work in an in-office setting.

Responsibilities

• Monitor routes and maintain regular communication with delivery teams to ensure high-level customer service.
• Provide responsive customer support by taking calls and developing solutions to address potential issues.
• Record detailed notes and information in the delivery system with accuracy and thoroughness.
• Communicate solutions and updates to other departments and office staff as needed.
• Maintain meticulous records and ensure data entry accuracy.

Skills

Excel

Data entry

Organizational skills

Communication

Multitasking

In-office work

Education

College education preferred

Tools

MS Office

Job description

Diakon Logistics, Inc. is seeking a detail-oriented Dispatcher to join our in-office logistics team in New Jersey. You will monitor routes, coordinate with delivery teams, and provide responsive customer support to ensure smooth daily operations.

The ideal candidate has strong Excel skills, high data-entry accuracy, and excellent organizational and communication abilities to manage multiple priorities in a fast-paced setting. Full-time in-office position with hourly pay and bonus potential.