Dispatch & Office Associate (Trucking/Warehouse)

AJW Warehousing inc.; Peoria (IL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Free parking

On-site training for the right person

Job summary

AJW Warehousing inc. is seeking an organized Dispatch & Office Associate to support our trucking and warehouse office. You will help coordinate local 5-tonne trucks, respond to customer inquiries, and keep daily operations running smoothly.

The role emphasizes strong communication, reliability, and the ability to juggle multiple tasks. Training is provided for the right candidate, with opportunities to grow as our service commitments expand.

Qualifications

• Excellent written and verbal communication.
• Organized and dependable with the ability to manage multiple priorities.
• Comfortable with emails, spreadsheets, and standard office tools.
• Dispatching/transportation coordination experience is a plus.

Responsibilities

• Assist with daily dispatch operations for our local trucks.
• Communicate with drivers to support timely pickups and deliveries.
• Respond to customer emails and inquiries professionally and promptly.
• Enter, update, and maintain information in internal systems.
• Collaborate with the warehouse team to support smooth day-to-day operations.

Skills

Communication

Organization

Office software

Customer service

Tools

Spreadsheets

Internal systems

Job description

Dispatch & Office Associate (Trucking/Warehouse)

We are a locally owned warehousing and trucking company with a strong focus on service and reliability. We’re looking for an organized, detail-oriented Office Associate to support our trucking division and warehouse office. This role helps coordinate our local 5-tonne trucks and responds to customer inquiries to keep daily operations running smoothly.

Key Responsibilities

• Assist with daily dispatch operations for our local 5-tonne trucks
• Communicate with drivers to support timely pickups and deliveries
• Respond to customer emails and inquiries professionally and promptly
• Enter, update, and maintain information in internal systems
• Collaborate with the warehouse team to support smooth day-to-day operations

What We’re Looking For

• Strong written and verbal communication skills
• Organized, dependable, and comfortable juggling multiple priorities
• Confident with email, spreadsheets, and general office tools
• Dispatching/transportation coordination experience is an asset (not required)
• Positive attitude and willingness to learn

What We Offer

• Supportive work environment with a small, dedicated team
• Opportunity to grow with a company that values reliability and customer care
• Free parking
• Health benefits
• On-site training for the right candidate
• Paid time off