The Transportation Dispatch Clerk contributes to critical daily Transportation Department operations. Success in this position requires attention to detail, flexibility, and the ability to work both independently and in coordination with others in a dynamic environment.
Key Accountabilities
- Coordinate Daily Transportation Operations Schedule and dispatch drivers, equipment, and loads to ensure timely and efficient deliveries while meeting customer and operational requirements.
- Monitor Routes and Delivery Status Track vehicle locations, monitor delivery progress, and communicate with drivers to address delays, route changes, or service issues.
- Maintain Accurate Records and Documentation Process and manage dispatch logs, delivery paperwork, driver records, and transportation documentation to ensure accuracy and compliance.
- Communicate with Drivers, Customers, and Operations Teams Serve as a central point of contact by providing updates, resolving transportation-related concerns, and ensuring effective information flow between all stakeholders.
- Support Compliance and Safety Requirements Verify driver qualifications, hours-of-service compliance, and transportation regulations while promoting safe and efficient operations.
Knowledge And Experience
- 2 years progressive trucking experience
- Knowledge of inhaul/backhaul procedures
- Skilled in engaging with customers professionally, resolving concerns promptly, and providing consistent service through various channels (phone, email, in person).
- Work effectively within a team environment, while maintaining consistent attendance and contributing to shared goals.
Core Requirements
- Must be 18 years of age or older
- Ability to work flexible schedules, including days, evenings, weekends, and holidays.
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Excellent computer skills, including Microsoft Suite.
- Be detailed oriented, highly organized, able to meet deadlines.
- Skilled in engaging with customers professionally, resolving concerns promptly, and providing consistent service through various channels (phone, email, in
Preferred Requirements
- Knowledge of DOT, OSHA, and Health Department, laws and regulations
- Knowledge of Transportation related software
- Ability to learn new software systems and apply technical concepts
We Also Provide a Variety Of Benefits Including
- Inclusive work culture built on belonging
- Competitive Wages paid weekly
- Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Flexible work schedules
- Associate discounts
- Leaders invested in your training, career growth & development.
- Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
- Vacation / Paid Time Off