Dispatcher

Kighthomecenter; North Carolina; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health, Dental, Vision (Single and 2+1

Disability (short and long-term)

Life insurance & AD&D

401(k) with company match

Vacation and paid holidays

Vendor incentives

Growth opportunities (internal hiring)

Military encouraged to apply

Job summary

Kighthomecenter is seeking a dispatcher to coordinate store deliveries and manage a team of drivers and vehicles. The role requires strong communication, time management, and customer service to ensure on-time deliveries and efficient operations.

You will work closely with the lumberyard team and use our delivery dispatch system to optimize routes, assign loads, and maintain driver logs per DOT regulations. This is a full-time on-site position offering growth opportunities.

Qualifications

• Strong communication and multitasking abilities are required to coordinate deliveries and driver assignments.
• Experience in driving/dispatching with knowledge of field operations is preferred.
• Familiarity with DOT regulations and safety practices is expected.

Responsibilities

• Coordinate deliveries with stores and customers to ensure on-time performance.
• Assign routes and duties to drivers and manage the fleet of vehicles.
• Ensure delivery equipment is safe and maintained per DOT regulations and drivers logs are complete.

Skills

Communication skills

Time management

Customer service

Multitasking

Active on-site work

Tools

Microsoft Office

Job description

If you are a people-driven person known for your type A characteristics, this is a great opportunity for you! As a Dispatcher, you will coordinate all aspects of the store deliveries and be responsible for the team of delivery drivers and the fleet of vehicles. The ability to embrace and promote team goals and policies in a motivating manner is pertinent!

Description

As a Dispatcher, you will coordinate deliveries with other stores as well as customers. This includes giving drivers their assignments and ensuring that all deliveries are made on time. This also includes working closely with the lumberyard team to ensure loads are built correctly. Any changes in the delivery schedule will be communicated by you. Ensuring delivery equipment is safe and maintained according to DOT regulations and ensuring drivers’ logs are completed and maintained according to DOT regulations will be part of your role. To improve delivery efficiency, you will utilize our delivery dispatch management system.

Requirements

• Previous driving and/or dispatching experience
• Knowledge of DOT regulations
• Strong communication skills
• Excellent time management skills
• Proficient knowledge in Microsoft Office, including Word, Excel and Outlook
• Customer service skills to cultivate relationships
• Ability to multitask while remaining organized
• This is not a desk job, so must enjoy being active

Benefits (full-time employees)

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
• Short and Long-Term Disability
• Company-paid life insurance and AD&D
• Optional supplemental life insurance
• Company-match 401(k)
• Vacation time and paid holidays
• Vendor incentives
• Room for growth; we promote from within!
• Military encouraged to apply!