Dispatcher Assistant

Associated Truss & Lumber; Sunnyvale (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Job summary

Associated Truss & Lumber Co. is seeking a Dispatch & Shipping Assistant to join our team.

This entry-level management role focuses on organizing deliveries, coordinating with drivers, and handling essential paperwork to ensure smooth operations. You’ll work closely with the Dispatch and Shipping Manager, supporting driver communications, scheduling, and inventory accuracy while upholding safety standards in a fast-paced environment.

Qualifications

• 1+ years of entry-level management or supervisory experience.
• 2-3 years of administrative experience in logistics, shipping, or manufacturing.
• Experience handling dispatch paperwork and coordinating with drivers is a plus.

Responsibilities

• Dispatch and Driver Management: Coordinate and dispatch drivers, manage delivery schedules, and resolve routing issues in real time.
• Customer & Vendor Relations: Provide top-tier customer service, handle delivery inquiries, and arrange returns or pickups.
• Administrative & Paperwork: Own the process of managing essential paperwork and maintaining inventory data.
• Safety & Compliance: Help enforce safety standards and report hazards to ensure a safe working environment.

Skills

Exceptional communication

Excellent organizational skills

Attention to detail

Ability to multitask

Tools

Microsoft Office Suite

Job description

Benefits

• Health insurance
• Paid time off
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Dental insurance

Now Hiring: Dispatch & Shipping Assistant (Entry-Level Management)

Are you a highly organized and detail-oriented professional with experience in dispatch and logistics? Associated Truss & Lumber Co. is looking for a Dispatch & Shipping Assistant to join our team.

In this fast-paced, hands-on role, you'll be the key player in ensuring smooth and efficient delivery operations.

This isn't just an administrative job—it's a launchpad for your career. You'll work closely with our Dispatch and Shipping Manager, handling everything from driver communication to critical paperwork, and even stepping up to manage operations in their absence.

What You'll Do

• Dispatch and Driver Management: Coordinate and dispatch drivers, manage delivery schedules, and resolve routing issues in real time. You'll be the main point of contact for our drivers throughout their shifts.
• Customer & Vendor Relations: Provide top-tier customer service, handle delivery inquiries, and arrange returns or pickups. You'll also work with our vendors to order essential supplies like diesel fuel.
• Administrative & Paperwork: Own the process of managing essential paperwork, from scanning purchase orders to the Accounting Department to maintaining accurate inventory data.
• Safety & Compliance: Help enforce our safety standards and report any hazards to ensure a safe working environment for the entire team.

What We're Looking For

Experience

• 1+ years of entry-level management or supervisory experience.
• 2-3 years of administrative experience, preferably in a logistics, shipping, or manufacturing environment.
• Experience handling dispatch paperwork and coordinating with drivers is a plus.

Skills

• Exceptional communication and customer service skills.
• Excellent organizational skills with a strong focus on accuracy and attention to detail.
• Proficiency in Microsoft Office Suite.
• The ability to thrive in a fast-paced environment and juggle multiple tasks.

Attributes

• You're reliable, punctual, and have an excellent attendance record.
• You're a positive team player who is motivated and goal-oriented.
• You are safety-conscious and can act with confidence in any situation.

Associated Truss & Lumber Co. is an Equal Opportunity Employer.