Dispatch Manager, Green Deliveries

Green Top Farms, LLC; New York (NY); On-site; USD 63,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Sick leave

Paid time off

401(k)

Daily family meal

Green Shares bonus program

Job summary

Green Top Farms is a New York-based food service company seeking a Dispatch Manager for Green Deliveries in Brooklyn. You will lead the dispatch team, optimize routes across NYC, and ensure on-time delivery of meals to enterprise client sites and events.

This full-time role emphasizes data-driven routing, cost control, and strong communication with drivers, clients, and account teams. Early morning shifts, occasional weekends, with Green Shares bonus opportunities are included.

Qualifications

• 3 to 5+ years in dispatch, logistics, routing, or delivery operations, including team leadership.
• Experience managing drivers and building efficient routes in a time-sensitive environment.
• Strong understanding of on-time delivery, fill rate, and delivery cost control.
• Comfortable with dispatch or routing tools and Google Workspace.
• Excellent communication, organizational, and problem-solving skills.
• Calm and decisive with same-day changes.
• A commitment to personal accountability and continuous learning.
• Valid U.S. Driver’s License.
• Ability to lift and carry 50+ pounds repeatedly throughout the shift.
• Ability to work in cold environments averaging 30°F.

Responsibilities

• Dispatch & Routing: Build and manage daily delivery routes across the NYC area; dispatch drivers and adjust for traffic and changes; ensure on-time, in-full deliveries.
• Team Leadership: Lead, schedule, develop the dispatch team, and oversee hiring, onboarding, and training.
• Delivery Performance & Cost: Track on-time metrics and control delivery costs including labor, vehicles, fuel, and tolls.
• Fleet, Safety & Compliance: Oversee vehicle readiness, maintenance scheduling, safety and compliance.
• Coordination & Issue Resolution: Work with commissary, plant, and account teams; resolve late or incorrect deliveries; communicate with clients.

Skills

Team leadership

Dispatch experience

Route optimization

On-time delivery

Communication

Problem-solving

Heavy lifting

Same-day changes

Google Workspace

Safety/compliance

Tools

Google Workspace

Job description

Dispatch Manager, Green Deliveries# Dispatch Manager, Green DeliveriesHot JobBrooklyn, NY 11206## OverviewSalary Range$63,000.00 - $70,000.00 SalaryPosition TypeFull Time## DescriptionDispatch Manager, Green DeliveriesLogistics & Last-Mile DeliveryAbout UsGreen Top Farms is a New York-based food service company specializing in farm-fresh meals for enterprise workplace dining and corporate catering. We partner with leading companies to deliver elevated daily dining and hospitality experiences, using seasonal ingredients and thoughtful operations to create consistent, high-quality service at scale.Our mission is to build a more sustainable and equitable food system, starting by reconnecting consumers and local farmers. We believe the results of strengthening that connection are better nutrition, tastier food, greater social justice, and reduced environmental impacts. Our menus reflect this attention to bringing nutritious, delicious food to those who need it most.Position OverviewThe Dispatch Manager leads Green Top Farms' Green Deliveries operation, owning routing, dispatch, and the on-time delivery of meals to enterprise client sites and events across the NYC area. You will manage the dispatch team and drivers, build efficient routes, and keep every delivery accurate and on time while controlling delivery cost.This is a fast-paced, time-sensitive operations role. We are looking for a candidate who is:* An experienced logistics or dispatch leader who thrives in a time-sensitive operation* A hands-on manager who leads dispatchers, drivers, and helpers* Data-minded about routing, on-time performance, and delivery cost* Calm and decisive when routes, traffic, or staffing change on the fly* A clear communicator with drivers, client sites, and account teamsResponsibilitiesDispatch & Routing (30%)Get every delivery out the door and on site on time.* Build and manage daily delivery routes across the NYC area* Dispatch drivers and helpers, and adjust in real time for traffic, volume, and last-minute changes* Ensure on-time, in-full delivery to client sites and events* Plan around the delivery window, including early morning startsTeam Leadership (25%)Lead and develop the delivery team.* Lead, schedule, and develop the dispatch team, drivers, and driver helpers* Own hiring, onboarding, and training for the delivery team* Set performance expectations and keep every route covered* Foster a safe, accountable, and team-oriented cultureDelivery Performance & Cost (20%)Own the numbers behind delivery.* Own on-time and accuracy metrics for all deliveries* Track and control delivery cost, including labor, vehicles, fuel, and tolls* Drive route efficiency and reduce miles and idle time* Report delivery KPIs to operations leadershipFleet, Safety & Compliance (15%)Keep the vehicles and the team safe and ready.* Oversee vehicle readiness, maintenance scheduling, and cleanliness* Enforce driver safety, safe loading, and cold-chain handling* Manage parking, tolls, and vehicle compliance requirementsCoordination & Issue Resolution (10%)Keep deliveries connected to the rest of the operation.* Partner with the commissary, plant, and account teams on timing and handoffs* Resolve late, missed, or incorrect deliveries quickly* Communicate proactively with client sites and account managers, and take on additional responsibilities as neededRequired Qualifications* 3 to 5+ years in dispatch, logistics, routing, or delivery operations, including team leadership* Experience managing drivers and building efficient routes in a time-sensitive environment* Strong understanding of on-time delivery, fill rate, and delivery cost control* Comfortable with dispatch or routing tools and Google Workspace* Excellent communication, organizational, and problem-solving skills* Calm and decisive with same-day changes* A commitment to personal accountability and continuous learning* Valid U.S. Driver’s License.* Ability to lift and carry 50+ pounds repeatedly throughout the shift.* Ability to work in cold environments averaging 30°F.Preferred Qualifications* Experience in food service, catering, or cold-chain delivery* Familiarity with route optimization and fleet or vehicle management* Bilingual (Spanish) strongly preferred* Valid driver's license (CDL a plus)Key Competencies* Dispatch and route management* Team leadership* Delivery performance and cost discipline* Calm, decisive problem-solving* Clear communicationRole DetailsTitle: Dispatch Manager, Green DeliveriesJob Type: Full-time, Salaried (Exempt)Location: Onsite (Brooklyn, NY) commissary, with travel across routes and sites as neededSchedule: Early morning starts aligned to the delivery window; Monday through Friday, with occasional weekends for eventsReports to: VP of OperationsCompensation: $63,300-70,000 + bonus eligibility through our Green Shares employee bonus programBenefits* Medical insurance* Sick leave* Paid time off that increases with tenure* 401(k)* Daily family meal* Potential for bonuses through our Green Shares employee bonus program* Eligibility and details subject to company policyEqual Opportunity StatementGreen Top Farms is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, age, disability, marital status, citizenship status, veteran status, or any other characteristic protected by federal, state, or local law, including the New York State Human Rights Law.We are committed to providing reasonable accommodations for qualified individuals with disabilities and for religious observances, in accordance with applicable laws