Dispatch & Logistics Coordinator | $2k Bonus

Paycom - ATS; Prinsburg (MN); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Hiring bonus

Job summary

Prinsco in Prinsburg, MN is seeking a Customer Service & Dispatch Coordinator to join our logistics team. This role focuses on coordinating deliveries, communicating with drivers and customers, and ensuring on-time, safe product delivery in a fast-paced environment.

The successful candidate will have a background in agriculture transportation or fleet scheduling, strong organizational skills, and the ability to balance customer needs with transportation logistics.

Qualifications

• High School Diploma or GED required with a minimum of six months of customer service experience preferred.
• Ability to learn and understand DOT and state requirements for interstate trucking.
• Strong influencing and interpersonal skills with the ability to provide exceptional customer service on a consistent and daily basis and effectively present information one-on-one or in small groups to customers and team members.
• Proficient computer skills, including MS Office.
• Strong written skills with the ability to read, comprehend, and write simple instructions, correspondence, and memos.
• Highly organized and detail-oriented with the ability to analyze data and solve practical problems.

Responsibilities

• Coordinate and dispatch daily deliveries to maximize efficiency and meet customer commitments.
• Communicate with drivers, customers, sales, and production teams regarding schedules and delivery status.
• Manage transportation schedules and adjust routes or timing as needed.
• Process customer orders and maintain accurate order and dispatch records.
• Resolve delivery issues and service concerns quickly and professionally.
• Track delivery performance and proactively communicate delays or changes.
• Support customers by answering questions and providing order updates.

Skills

Customer service

Dispatch coordination

Logistics coordination

Interpersonal skills

MS Office

Education

High School Diploma or GED

Tools

MS Office

Job description

Prinsco in Prinsburg, MN is seeking a Customer Service & Dispatch Coordinator to join our logistics team. This role focuses on coordinating deliveries, communicating with drivers and customers, and ensuring on-time, safe product delivery in a fast-paced environment.

The successful candidate will have a background in agriculture transportation or fleet scheduling, strong organizational skills, and the ability to balance customer needs with transportation logistics.