Customer Service & Dispatch Coordinator |Hiring Bonus

Paycom - ATS; Beresford (SD); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Prinsco in Beresford, SD seeks a Customer Service & Dispatch Coordinator to coordinate deliveries, communicate with drivers and customers, and manage schedules to ensure on-time, safe deliveries. The role suits someone with experience in trucking dispatch, logistics, or agricultural operations in a fast-paced setting.

The successful candidate will balance customer needs with transportation logistics, handle order processing, and resolve delivery issues promptly while maintaining accurate records

Qualifications

• Experience in trucking dispatch, transportation coordination, logistics, agriculture operations, grain handling, feed, fertilizer, or related industries preferred.
• Strong organizational and multitasking skills.
• Ability to work in a fast-paced environment with changing priorities.
• Experience with transportation management, dispatching, scheduling, or ERP systems is a plus.
• Proficiency with Microsoft Office and computer-based systems.

Responsibilities

• Coordinate and dispatch daily deliveries to maximize efficiency and meet customer commitments.
• Communicate with drivers, customers, sales, and production teams regarding schedules and delivery status.
• Manage transportation schedules and adjust routes or timing as needed.
• Process customer orders and maintain accurate order and dispatch records.
• Resolve delivery issues and service concerns quickly and professionally.
• Track delivery performance and proactively communicate delays or changes.
• Support customers by answering questions and providing order updates.

Skills

Organizational skills

Customer service

Communication

Multitasking

Tools

ERP systems

Microsoft Office

Job description

Job Details: Job Location: Beresford, SD 57004, Salary Range: $20.00 - $25.00 Hourly, Job Shift: First, NOW OFFERING A $2000 SIGN ON BONUS!

Location: Beresford, SD

Prinsco is seeking a Customer Service & Dispatch Coordinator to join our team in Beresford. This position is ideal for someone with experience in agriculture transportation, trucking dispatch, logistics coordination, or fleet scheduling who enjoys working in a fast-paced environment where customer service and operational efficiency go hand in hand.

In this role, you will be responsible for coordinating deliveries, communicating with drivers and customers, managing schedules, and ensuring products are delivered safely and on time. The successful candidate is highly organized, thrives under changing priorities, and can effectively balance customer needs with transportation logistics.

What You'll Do

• Coordinate and dispatch daily deliveries to maximize efficiency and meet customer commitments
• Communicate with drivers, customers, sales, and production teams regarding schedules and delivery status
• Manage transportation schedules and adjust routes or timing as needed
• Process customer orders and maintain accurate order and dispatch records
• Resolve delivery issues and service concerns quickly and professionally
• Track delivery performance and proactively communicate delays or changes
• Support customers by answering questions and providing order updates

Qualifications: What We're Looking For

• Previous experience in trucking dispatch, transportation coordination, logistics, agriculture operations, grain handling, feed, fertilizer, or related industries preferred
• Strong organizational and multitasking skills
• Ability to work effectively in a fast-paced environment with changing priorities
• Strong communication and customer service skills
• Experience with transportation management, dispatching, scheduling, or ERP systems is a plus
• Proficiency with Microsoft Office and computer-based systems

Why Join Prinsco?

• Stable and growing company
• Competitive pay and benefits package
• Team-oriented environment
• Opportunity to make an immediate impact on customer satisfaction and operational success