Dispatch & Logistics Coordinator

United Site Services, Inc; Tualatin (OR); On-site; USD 24,796 - 31,684; Full time

Benefits offered by this job

Medical/Pharmacy

Dental

Vision

401(k) with employer match

EAP

Employee Discounts

Job summary

United Site Services in the United States seeks an Operations Coordinator to manage daily transportation activities, dispatch drivers, and coordinate routes. This role ensures on-time service delivery and effective communication with field teams and customers.

You will relay schedules to drivers, handle updates, assist with deliveries, and support the Operations Manager in resolving issues. This full-time role offers a competitive pay range and a comprehensive benefits package.

Qualifications

• Customer service skills required for daily driver and customer interactions.
• Strong teamwork and organization abilities to coordinate routes.
• Effective time management and clear communication with drivers.
• Ability to make timely decisions and resolve issues as they arise.

Responsibilities

• Communicate information to drivers (schedules, route changes, emergencies).
• Handle customer call-ins and update expected delivery times.
• Make outgoing calls to resolve issues like missed services.
• Support drivers during emergencies with appropriate resources.
• Coordinate deliveries with the customer service team.
• Post routes and sequences, and review manifests for accuracy.
• Update Operations Manager on issues and resolutions.
• Perform other duties as assigned.

Skills

Customer Service

Teamwork

Organization

Time Management

Communications

Decision Making

Job description

United Site Services in the United States seeks an Operations Coordinator to manage daily transportation activities, dispatch drivers, and coordinate routes. This role ensures on-time service delivery and effective communication with field teams and customers.

You will relay schedules to drivers, handle updates, assist with deliveries, and support the Operations Manager in resolving issues. This full-time role offers a competitive pay range and a comprehensive benefits package.