Dispatch Lead — Amazon DSP Operations

TrueNorth Operations LLC; Etna Township (OH); On-site; USD 28,000 - 33,000; Full time

Job summary

TrueNorth Operations LLC — Pataskala, Ohio, seeks a Dispatcher to lead daily dispatch activities, coordinate drivers, and manage routes with a focus on safety and efficiency.

The role emphasizes ownership, initiative, and progression opportunities, with a 30-Day Paid Trial Assignment and potential for permanent leadership responsibilities. Evening/night shifts and weekends may be required.

Qualifications

• Previous Amazon DSP Delivery Associate experience required.
• Valid driver’s license and a driving record that meets company standards.
• Seven-year background screening and required drug screening.
• Must be at least 21 years old.
• Proficient with Microsoft Office and Google Workspace.

Responsibilities

• Monitor Delivery Associates, track progress, productivity, and safety.
• Utilize dispatch systems to support daily operations.
• Coordinate driver rescues and route adjustments.
• Communicate with drivers and management throughout daily operations.
• Troubleshoot delivery issues and equipment problems.
• Assist with vehicle assignments and route preparation.
• Document incidents, safety concerns, and operational updates.
• Maintain accurate records and reports.

Skills

Leadership

Communication

Problem solving

Time management

Adaptability

Tools

Microsoft Excel

Google Sheets

Outlook

Job description

TrueNorth Operations LLC — Pataskala, Ohio, seeks a Dispatcher to lead daily dispatch activities, coordinate drivers, and manage routes with a focus on safety and efficiency.

The role emphasizes ownership, initiative, and progression opportunities, with a 30-Day Paid Trial Assignment and potential for permanent leadership responsibilities. Evening/night shifts and weekends may be required.