Dispatcher

Amazon; Cherry Valley (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Growth opportunities

Team oriented environment

Job summary

TNM Solutions LLC is seeking an experienced Dispatcher to support daily Amazon DSP operations in Rockford, IL. This hands-on role coordinates drivers, manages dispatch, and maintains high performance across all routes.

The ideal candidate has at least 1 year of Amazon DSP dispatching experience, strong communication and leadership abilities, and a proven track record of coaching staff in a fast-paced, on-site setting.

Qualifications

• Minimum 1 year of Amazon DSP dispatching experience is required.
• Strong communication and leadership skills are essential.
• Ability to influence and manage a team effectively.
• Ability to follow company policies and procedures.
• Experience coaching and developing staff.

Responsibilities

• Monitor drivers’ delivery progress and safe driving practices.
• Set roster and schedule drivers based on route count.
• Assist with morning load-out and dispatch operations.
• Ensure all vans are loaded correctly, safely, and routes are fully covered.
• Support distribution of vans and asset bags.
• Train and onboard new drivers.
• Open and close daily operations.
• Inspect vans for damage and report issues.
• Monitor driver progress, attendance, and hours.
• Communicate with drivers and leadership to resolve issues in real time.
• Perform additional operational tasks as needed.

Skills

Amazon DSP dispatching

Communication

Leadership

Team leadership

Policy adherence

Coaching

Job description

Company Description

TNM Solutions LLC is an Amazon Delivery Service Partner committed to providing safe, reliable, and high-performing last-mile delivery services. Our operation is built around teamwork, accountability, and excellent support for our delivery drivers.

We offer a fast-paced, team-oriented workplace with paid training and opportunities for advancement into positions such as Lead Dispatcher and Operations Manager.

Job Description

TNM Solutions LLCis hiring an experienced and detail-orientedDispatcherto support daily delivery operations for ourAmazon Delivery Service Partner (DSP)in Rockford, IL.

hands-on operations roleresponsible for coordinating drivers, ensuring smooth dispatch, and maintaining high performance across all delivery routes.

Key Responsibilities

• Monitor drivers’delivery progress and safe driving practices
• Set roster andschedule drivers based on route count
• Assist withmorning load-out and dispatch operations
• Ensure all vans areloaded correctly, safely, and all routes are fully covered
• Support distribution ofvans and asset bags
• Train and onboardnew drivers
• Open and close daily operations
• Inspect vans fordamage and report issues
• Monitor driverprogress, attendance, and hours
• Communicate with drivers and leadership to resolve issues in real time
• Perform additional operational tasks as needed

Qualifications

• Minimum 1yearof recent Amazon DSP dispatching experience (required)
• Strongcommunication and leadership skills
• Ability toinfluence and manage a team effectively
• Ability tofollow company policies and procedures
• Experience coaching and developing staff

Requirements

• Must be able towork on-site in Rockford, IL
• Availability forearly mornings, weekends, and full shifts
• Ability to work in afast-paced, high-pressure environment
• Authorized to work in the United States

What We Offer

• Competitive hourly pay
• Paid training
• Growth opportunities (Lead Dispatcher / Adminpath)
• Stable, team-oriented work environment

Additional Information

TNM Solutions LLC is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Applicant information will be kept confidential in accordance with EEO guidelines.