Dispatch & Fleet Supervisor

WillScot; Elgin (IL); On-site; USD 76,000 - 106,000; Full time

Benefits offered by this job

Benefits package

Tuition reimbursement

Company holidays

Retirement plan match

Job summary

WillScot in Elgin, IL seeks a Dispatcher to own the transactional logistics schedule and office duties for the assigned territory. You will decide the optimal transportation mix, manage drivers and coordinators, and drive on-time delivery and service performance.

A successful candidate will uphold safety policies, customer satisfaction, and WillScot core values while coordinating with vendors and internal teams to optimize routes and installations.

Qualifications

• High school diploma or GED required; related experience considered.
• 2 years of experience supervising one or more employees.
• Experience with customer service and communications.
• Familiarity with DOT rules and vehicle tracking technology.

Responsibilities

• Coordinate and schedule in-house or vendor drivers to ensure on-time delivery and pickup.
• Oversee branch admin tasks including payroll, invoicing, and filing.
• Lead daily assignments and supervision of Drivers, Field Techs, and coordinators.
• Maintain safety policies and compliance with environmental regulations.

Skills

Customer service orientation

Communication

Time management

Problem solving

Team leadership

Education

High school diploma or GED

2 years of experience supervising staff

Tools

CRM system familiarity

DOT compliance knowledge

Vehicle telematics

Job description

WillScot in Elgin, IL seeks a Dispatcher to own the transactional logistics schedule and office duties for the assigned territory. You will decide the optimal transportation mix, manage drivers and coordinators, and drive on-time delivery and service performance.

A successful candidate will uphold safety policies, customer satisfaction, and WillScot core values while coordinating with vendors and internal teams to optimize routes and installations.