Dispatch & Driver Ops Lead — Logistics Coordinator

Thistle Health; Seattle (WA); On-site; USD 30,307 - 41,328; Full time

Job summary

Thistle seeks a Logistics Coordinator for the Seattle Hub to oversee daily onsite delivery operations from start to finish. You’ll be the first point of contact for drivers, coordinate routes, check-in drivers, and keep the driver roster up to date.

Reporting to the Logistics Supervisor, you will train and coach drivers, maintain shift documentation, and collaborate with Customer Support and Logistics to review error reports.

Qualifications

• 2+ years of dispatcher or related experience; direct-to-consumer experience preferred.
• High School diploma or equivalent required.
• Valid driver license and proof of insurance.
• Must obtain CA Food Handlers Certification within 30 days of hire.
• Flexible schedule including evenings, mornings, weekends, and holidays.
• Strong knowledge of local roadways in the area.
• Proficiency with Onfleet, G-Suite, and Slack.

Responsibilities

• Responsible for the success of all drivers/routes dispatched from a specific hub.
• Unload deliveries from trucks and/or cold storage.
• Route organization and staging.
• Check-in drivers and distribute routes accordingly.
• Keep the delivery driver roster up to date.
• Train and coach new and existing delivery drivers as needed.
• Keep detailed documentation and compile shift reports.
• Act as a last resort rescue and/or VIP delivery driver when needed.
• Conduct delivery driver interviews.
• Assist with onboarding new drivers as needed.
• Collaborate with Customer Support and Logistics teams to review and mitigate error reports.

Skills

Dispatcher experience

Communication skills

Multitasking

Team player

Critical thinking

Physical stamina

Education

High School diploma or equivalent

Tools

Onfleet

G-Suite

Slack

Job description

Thistle seeks a Logistics Coordinator for the Seattle Hub to oversee daily onsite delivery operations from start to finish. You’ll be the first point of contact for drivers, coordinate routes, check-in drivers, and keep the driver roster up to date.

Reporting to the Logistics Supervisor, you will train and coach drivers, maintain shift documentation, and collaborate with Customer Support and Logistics to review error reports.