Customer Service & Shop Operations Coordinator

RYKER; Houston (TX); On-site; USD 27,844 - 39,657; Full time

Benefits offered by this job

Comprehensive health and welfare benefits

Paid time off for vacation, illness, and bereavement

Tax-advantaged 401(k) retirement savings plan

Job summary

A leading transportation solutions provider in Houston is seeking a Customer Service Coordinator. This full-time position involves improving customer communications, managing workflows, and handling shop operations. Ideal candidates will have experience in customer service, strong computer skills, and the ability to work in a fast-paced environment. Competitive hourly pay at $24.50 with comprehensive health benefits and potential for bonuses.

Responsibilities

• Improve customer communications and meet expectations.
• Enhance branch productivity through effective work scheduling.
• Contribute to cost containment through effective inventory planning.
• Handle incoming shop calls and clerical duties within operations.

Skills

Detail oriented with excellent follow-up practices

Capable of multi-tasking

Highly organized

Excellent time management skills

Flexibility to operate in a fast-paced environment

Ability to create and maintain professional relationships

Ability to work independently and as a team member

Education

1 year or more in customer service or comparable experience

Strong computer skills including spreadsheets and word processing software

Job description

A leading transportation solutions provider in Houston is seeking a Customer Service Coordinator. This full-time position involves improving customer communications, managing workflows, and handling shop operations. Ideal candidates will have experience in customer service, strong computer skills, and the ability to work in a fast-paced environment. Competitive hourly pay at $24.50 with comprehensive health benefits and potential for bonuses.