Customer Service & Dispatch Coordinator

Johnny Detail; Houston (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Johnny Detail in Northwest Houston, TX, is seeking a Customer Service Representative to join our operations team. You will manage customer questions with accurate information, coordinate service schedules, and maintain dispatch records to support reliable field work.

This role blends front-line service with scheduling and data entry, and it offers either full-time or part-time hours in a W-2 employment arrangement.

Responsibilities

• Resolve questions with accurate information, empathy, and documented follow-through.
• Coordinate schedules, capacity, travel, dependencies, and customer commitments
• Keep accurate dispatch and service records
• Communicate delays, conflicts, and recovery plans early
• Maintain composure while prioritizing safety and service quality

Job description

Johnny Detail in Northwest Houston, TX, is seeking a Customer Service Representative to join our operations team. You will manage customer questions with accurate information, coordinate service schedules, and maintain dispatch records to support reliable field work.

This role blends front-line service with scheduling and data entry, and it offers either full-time or part-time hours in a W-2 employment arrangement.