Dispatch Coordinator — Logistics & Customer Support

Control Transportation Services; Goodyear (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Control Transportation Services, located in Goodyear, AZ, is hiring an administrative dispatcher to coordinate independent contractors and support daily operations. You will handle calls, monitor routing, and maintain records to ensure timely delivery services for our clients.

The role emphasizes problem solving and familiarity with Excel/Word. The position requires Goodyear area knowledge, routing software experience, and strong organizational skills to align with managerial goals and customer

Qualifications

• Geographical knowledge of Goodyear AZ and surrounding area.
• Experience with routing systems.
• Proficient in Excel and Word; strong problem-solving skills.

Responsibilities

• Dispatch independent contractors to appropriate locations according to customer needs
• Handle inbound calls from customers and delivery teams
• Work with customer staff in performing daily duties
• Consult with managerial personnel to meet operational goals
• Record and maintain files and records of customer requests, services performed, invoices, expenses reports and other dispatch responsibilities
• Determine the response needed to effectively and appropriately deal with emergencies, accidents, breakdowns and customer service issues
• Claims examination and process
• Filing organizational paperwork
• Must be familiar with Microsoft Word and Excel

Skills

Geographical knowledge

Routing systems experience

Problem solving

Tools

Microsoft Excel

Microsoft Word

Job description

Control Transportation Services, located in Goodyear, AZ, is hiring an administrative dispatcher to coordinate independent contractors and support daily operations. You will handle calls, monitor routing, and maintain records to ensure timely delivery services for our clients.

The role emphasizes problem solving and familiarity with Excel/Word. The position requires Goodyear area knowledge, routing software experience, and strong organizational skills to align with managerial goals and customer