Logistics Customer Service & Dispatch Specialist

DHL Supply Chain; Goodyear (AZ); On-site; Confidential; Full time

Job summary

DHL Supply Chain is hiring for a First (1st) Customer Service Representative in Goodyear, AZ. The role supports customers by processing orders, providing transit information, and serving as a liaison among teams. Monday–Friday 6:00am–2:30pm, paying $21.35 per hour.

Ideal candidates have strong communication, detail orientation, and up to 12 months experience in data entry, dispatching, or warehouse tasks. Benefits are offered and opportunities for training and advancement are highlighted.

Qualifications

• High School Diploma or equivalent.
• 0-12 months of data entry, system or reporting experience.
• 0-12 months of warehouse experience preferred.

Responsibilities

• Process orders and prepare correspondence to fulfill customer needs.
• Provide product, service and transit information to the customer and act as liaison for issue resolution.
• Resolve product or service problems; clarify complaints, determine causes, and expedite solutions.
• Maintain customer records and update account information.
• Prepare product or service reports by collecting and analyzing customer information.
• Assist with order and product management.
• Perform other duties as assigned.

Skills

Attentive to detail

Good communication

Dispatching experience

Inbound/outbound handling

Education

High School Diploma or Equivalent

Tools

Outlook

Job description

DHL Supply Chain is hiring for a First (1st) Customer Service Representative in Goodyear, AZ. The role supports customers by processing orders, providing transit information, and serving as a liaison among teams. Monday–Friday 6:00am–2:30pm, paying $21.35 per hour.

Ideal candidates have strong communication, detail orientation, and up to 12 months experience in data entry, dispatching, or warehouse tasks. Benefits are offered and opportunities for training and advancement are highlighted.