Dispatch Coordinator I — Carrier Ops & Load Optimization

Acertusdelivers made Inc; Missouri; On-site; USD 30,000 - 33,000; Full time

Job summary

ACERTUS is seeking a Dispatch Coordinator I in Saint Louis, MO to proactively source carrier capacity, match loads to carriers, and optimize assignments using performance data. The role also handles inbound carrier communications and resolves operational issues to ensure reliable transportation operations.

The compensation includes $23/hr and a $750 sign-on bonus, with opportunities to contribute to broader carrier operations and improvements in service levels.

Qualifications

• High school diploma or equivalent required; associate's degree in business or related field is a plus.

Responsibilities

• Source carrier capacity through cold calling, outreach, and relationship development.
• Optimize load assignments using historical data, market insights, and carrier performance scorecards.
• Manage inbound and outbound communication with carriers to ensure timely updates and issue resolution.
• Identify, investigate, and resolve operational and audit-related issues.
• Build and maintain strong carrier relationships, supporting efforts to grow dedicated carrier partnerships.
• Support load coverage through effective planning, coordination, and execution.
• Assist with order payables, costing analysis, and monitoring market trends.
• Proactively support the broader carrier operations team to ensure efficient and reliable transportation performance.

Skills

Microsoft Office

Organized

Communication

Customer service

Multitask

Independent work

Adaptability

Education

High school diploma or equivalent

Associate's degree in business or related field (plus)

Tools

Microsoft Office

Job description

ACERTUS is seeking a Dispatch Coordinator I in Saint Louis, MO to proactively source carrier capacity, match loads to carriers, and optimize assignments using performance data. The role also handles inbound carrier communications and resolves operational issues to ensure reliable transportation operations.

The compensation includes $23/hr and a $750 sign-on bonus, with opportunities to contribute to broader carrier operations and improvements in service levels.