Logistics Coordinator — $500 Sign-On Bonus, Day Shift

Acertus; St. Louis (MO); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Voluntary Life

Disability coverage

Critical Illness

Hospital Indemnity

401(k) with company match

Tuition reimbursement

Grubhub+ membership

Casual dress code

Paid time off

Job summary

ACERTUS is seeking a Logistics Coordinator in Saint Louis, MO. The role focuses on monitoring shipments, resolving operational issues, and communicating with carriers to ensure timely, accurate status updates and a high-quality customer experience.

Schedule is Monday–Friday, 9:00am–5:30pm with a $20–$21/hr pay range based on experience and a $500 sign-on bonus. The position requires strong Microsoft Office skills, attention to detail, and excellent communication capabilities.

Qualifications

• High school diploma or equivalent; associate's degree in business or a related field is a plus.
• Some experience with order entry or a similar administrative role, preferably within the transportation or logistics industry is preferred.
• Some experience with customer service is preferred.

Responsibilities

• Review and resolve issues escalated from second shift teams to ensure continuity of operations.
• Ensure rate agreements are properly executed, signed, and audited for accuracy and compliance.
• Monitor dispatched and IR loads, addressing orders that remain unassigned or inactive beyond expected timeframes.
• Manage and update same-day shipment statuses to ensure timely and accurate tracking.
• Track multi-day shipments and resolve pickup and delivery issues to minimize delays.
• Follow up on delivered loads with missing Bill of Lading (BOL) documentation and ensure proper receipt.
• Receive and manage inbound calls from assigned carriers, providing timely support and issue resolution.
• Proactively communicate shipment updates, delays, and resolutions to carriers and internal stakeholders.
• Additional duties, assigned to support business needs.

Skills

Microsoft Office

Attention to detail

Communication skills

Customer service

Multitasking

Data entry

Independent worker

Team player

Education

High school diploma or equivalent

Associate's degree in business or related field

Job description

ACERTUS is seeking a Logistics Coordinator in Saint Louis, MO. The role focuses on monitoring shipments, resolving operational issues, and communicating with carriers to ensure timely, accurate status updates and a high-quality customer experience.

Schedule is Monday–Friday, 9:00am–5:30pm with a $20–$21/hr pay range based on experience and a $500 sign-on bonus. The position requires strong Microsoft Office skills, attention to detail, and excellent communication capabilities.