Carrier Dispatch Specialist I - Sourcing & Load Optimizing

ACERTUS; St. Louis (MO); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Sign-on bonus $500

Job summary

ACERTUS is seeking a Dispatch Coordinator I in St. Louis, MO to proactively source carrier capacity, match loads with dedicated carriers, and optimize assignments using performance data. The role handles inbound/outbound carrier communications, audits issues, and builds lasting carrier relationships for reliable operations.

Schedule is Mon-Fri, 8:30am-5:00pm with a $21/hour base and a $500 sign-on bonus. Strong organizational and communication skills are essential to succeed in a fast-paced

Qualifications

• High school diploma or equivalent; associate's degree in business or a related field is a plus.
• 1-3 years of previous experience dispatching, preferably in the logistics field, is required.
• Some experience with customer service is preferred.

Responsibilities

• Source carrier capacity through cold calling, outreach, and relationship development.
• Optimize load assignments using historical data, market insights, and carrier performance scorecards.
• Manage inbound and outbound communication with carriers to ensure timely updates and issue resolution.
• Identify, investigate, and resolve operational and audit-related issues.
• Build and maintain strong carrier relationships, supporting efforts to grow dedicated carrier partnerships.
• Support load coverage through effective planning, coordination, and execution.
• Assist with order payables, costing analysis, and monitoring market trends.
• Proactively support the broader carrier operations team to ensure efficient and reliable transportation performance.
• Additional duties, assigned to support business needs.

Skills

Customer service

Attention to detail

Communication skills

Multi-tasking

Organized

Independent work

Problem solving

Education

High school diploma or equivalent

Associate degree in business or related field

Tools

Microsoft Office

Job description

ACERTUS is seeking a Dispatch Coordinator I in St. Louis, MO to proactively source carrier capacity, match loads with dedicated carriers, and optimize assignments using performance data. The role handles inbound/outbound carrier communications, audits issues, and builds lasting carrier relationships for reliable operations.

Schedule is Mon-Fri, 8:30am-5:00pm with a $21/hour base and a $500 sign-on bonus. Strong organizational and communication skills are essential to succeed in a fast-paced